Miranda Cummings
Knoxville,Tennessee
Summary
Self-motivated Paralegal facilitates law office efficiency and effective case management. Offers broad spectrum of legal services under supervision of attorney. Manages highly confidential information with professionalism and integrity. Ambitious student willing and anxious to learn. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Proficient Office Coordinator successful at efficiently and accurately managing records and databases. Articulate communicator with natural leadership skills and team building expertise demonstrated through years of experience in office environments. History of improving processes and increasing team efficiency.
Overview
20
20
years of professional experience
Work History
Office Coordinator
Havertys Furniture
06.2022 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support, addressing routine, and special requirements.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
- Increased efficiency by regularly evaluating office workflows and recommending improvements as necessary.
- Oversaw maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Assisted with the hiring process, conducting interviews and onboarding new employees to promote company culture.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Reconciled account files and produced monthly reports.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Coordinated company events, fostering team building and boosting overall morale.
- Complete new hire orientation, incident reports, and benefits paperwork on behalf of office employees as store HR representative.
- Supported executive staff members with calendar management, travel arrangements, and meeting coordination.
- Increased team productivity by reorganizing office supplies and protocols.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Managed budgeting process for office expenses, tracking expenditures to ensure compliance with financial guidelines.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Cultivated client and vendor loyalty by proactively reaching out with follow-ups and status updates.
- Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
- Organized company meetings and scheduling for 15 employee team.
- Delegated tasks to administrative staff, increasing office productivity and streamlining company operations.
- Evaluated employee records and productivity and submitted evaluation reports.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained computer and physical filing systems.
Paralegal
Gentry, Tipton & McLemore, P.C.
08.2019 - 05.2022
- Prepared clients for appointments and interviews, including depositions and testimony.
- Identified and analyzed legal documents, discovery documents and contracts.
- Filed pleadings and required paperwork with court clerk according to strict deadlines.
- Coordinated subpoena services and other day-to-day support activities for legal office.
- Worked with attorneys and case reviewers to resolve legal complaints.
- Observed strict privacy laws to prevent information breaches and protect client data.
- Assisted in preparing wills and real estate closings.
- Assisted in elements of civil litigation, including initiating and responding to claims, gathering and presenting evidence and client counseling.
- Supported leadership by examining deeds of trust to determine grantor, grantee, trustee and loan amounts.
- Organized client calendars, prepared mailings and handled high call volumes.
- Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
- Managed case correspondence on behalf of attorney.
- Reduced workflow downtime by effectively organizing and managing client billing and case management files.
- Drafted motions, briefs and other legal documents associated with litigation process.
- Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
- Handled property closings for commercial real estate transactions.
- Drafted loan documents for commercial real estate transactions.
- Drafted documents for foreclosures.
- Drafted documents relating to judgments and judgment renewals.
Management
KinderCare Learning Centers
09.2016 - 08.2019
- Assessed employees through on-site observation and interviews to determine strengths and weaknesses in work performance, methods and team functions.
- Scheduled facility tours with potential families.
- Conducted center tours with families.
- Input data into scheduling and timekeeping system.
- Maintained class rosters and waitlist.
- Kept track of employee training hours.
Teacher
KinderCare Learning Centers
05.2016 - 09.2016
- Helped students build learning and study skills to achieve educational goals.
- Applied proactive behavior management techniques to facilitate classroom discipline.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Taught students in various stages of cognitive, linguistic, social and emotional development.
- Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
- Built and strengthened positive relationships with students, parents and teaching staff.
Teacher
Bearden United Methodist Church Childcare
08.2014 - 11.2015
Manager
Big Tiny's Sports Grill
09.2012 - 08.2014
Insurance Agent
Sitel
01.2011 - 01.2013
Afterschool Teacher
Chapman Learning Center
01.2010 - 01.2011
Installed Sales Coordinator
Lowe's Home Improvement
05.2007 - 01.2010
- (2 years 8 months).
- Knoxville, Tennessee -Writing and reviewing contracts -Setting and maintaining schedules for 30 installers -Communicating with customers throughout the install process -Communicating with installers to make sure installs are scheduled and executed in a timely manner -Solving customer issues and answering their questions -Performing job site inspections.
Head Cashier
Lowe's Home Improvement
11.2006 - 05.2007
- Managed the stores front end operations daily -Supervised 22 cashiers and loaders -Made schedules for cashiers.
Special Services Associate
The Home Depot
11.2005 - 11.2006
- Answered phones -Coordinated installs -Coordinated customer pickups and deliveries -Ran customer service desk.
Teacher
Chapman Learning Center
05.2004 - 12.2005
- (1 years 7 months).
- Knoxville, Tennessee -Picked children up from school -Helped children with homework -Taught Pre-K using High Reach Curriculum -Received TECTA certificate.
Customer Service Rep/ Collections
VRG
11.2015 - M
Education
Bachelor of Science - Legal Support And Services
Purdue Global University
Indianapolis, INHigh School Diploma -
South-Doyle High School
Knoxville, TN 05.2004
Skills
- Contracts
- Customer service
- Marketing
- Typing
- Phones
- Understands confidentiality
- Strong research skills
- File and Records Management
- Office administration
- Document control support
- Legal research
- Team-oriented
- Willing to learn
- Timekeeping
- Scheduling
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
Timeline
Office Coordinator
Havertys Furniture
06.2022 - Current
Paralegal
Gentry, Tipton & McLemore, P.C.
08.2019 - 05.2022
Management
KinderCare Learning Centers
09.2016 - 08.2019
Teacher
KinderCare Learning Centers
05.2016 - 09.2016
Customer Service Rep/ Collections
VRG
11.2015 - M
Teacher
Bearden United Methodist Church Childcare
08.2014 - 11.2015
Manager
Big Tiny's Sports Grill
09.2012 - 08.2014
Insurance Agent
Sitel
01.2011 - 01.2013
Afterschool Teacher
Chapman Learning Center
01.2010 - 01.2011
Installed Sales Coordinator
Lowe's Home Improvement
05.2007 - 01.2010
Head Cashier
Lowe's Home Improvement
11.2006 - 05.2007
Special Services Associate
The Home Depot
11.2005 - 11.2006
Teacher
Chapman Learning Center
05.2004 - 12.2005
Bachelor of Science - Legal Support And Services
Purdue Global University
High School Diploma -
South-Doyle High School