Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
BusinessAnalyst
Miranda Curtis

Miranda Curtis

Macomb,IL

Summary

Results-oriented General Manager with 7 years of experience leading teams and driving operational excellence. Possesses an associates degree and is currently working on a BA in Business lending to a strong foundation in business principles. Skilled in Google Suite, Microsoft applications, and adept at leveraging Learning AI and social media platforms to optimize performance and achieve business goals.

Overview

8
8
years of professional experience
1
1

Certification

5
5

Academic Badges

5
5
years of post-secondary education

Work History

Independant Contractor

Spark
04.2024 - Current
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with customers, leading to repeat business and referrals.
  • Addressed any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.

General Manager

Mabes Enterprises D.B.A. Domino’s Pizza
10.2022 - 01.2024
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.

Independent Contractor

Instacart
02.2022 - 10.2022
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
  • Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
  • Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
  • Consulted with customers to assess needs and propose optimal solutions.

General Manager

Domino’s Pizza
01.2017 - 02.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

Bachelor Of Science Business Administration, Accounting - Business Administration And Management

Western Governors University
Salt Lake City, UT
11.2020 - Current

Associate Of Arts And Sciences - General Studies

Tri County Community College
Murphy, NC
05.2017

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Analytical Skills
  • Adobe Photoshop
  • Training Classes
  • Curriculum Review and Lesson Preparation
  • G-Suite
  • Computer Literacy
  • Google Drive
  • Apple Final Cut Pro

Certification

ServSafe

Leadership

Accounting

Strategic Thinking and Innovation

Certificate of Completion Marketplace Simulations

1st Place Team Marketplace Simulations

Affiliations

  • Treasurer for third consecutive term of Stratford West Association

Timeline

Independant Contractor

Spark
04.2024 - Current

General Manager

Mabes Enterprises D.B.A. Domino’s Pizza
10.2022 - 01.2024

Independent Contractor

Instacart
02.2022 - 10.2022

Bachelor Of Science Business Administration, Accounting - Business Administration And Management

Western Governors University
11.2020 - Current

General Manager

Domino’s Pizza
01.2017 - 02.2022

Associate Of Arts And Sciences - General Studies

Tri County Community College

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Miranda Curtis