Dynamic team member with a proven track record at Axtion Air Jump & Sports, excelling in roles requiring exceptional customer service and safety management. Demonstrated ability to enhance guest experiences while upholding safety protocols, showcasing strong problem-solving abilities and reliability. Skilled in multitasking and conflict resolution, significantly improving customer satisfaction and operational efficiency.
Being apart of Axion Air staff included a variety of roles and responsibilities including:
~Guest Services: Greet customers, explain rules, and ensure they have the right footwear and wristbands.
~Safety: Ensure that safety equipment is installed and working properly, and that guests are following the rules.
~Cleaning: Clean the park daily, and monitor neighboring areas as needed.
~Customer Service: Handle customer service inquires, whether in person or over the phone.
~Party Host: Review paperwork/schedule for parties, organize food and drinks, set up party rooms for the event, and tend to the needs and requests of the guests.
~Jump Patrol: Monitor areas for unsafe play that could lead to injuries.