Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Miranda D'Onofrio

Glen Gardner,NJ

Summary

Friendly and reliable Customer Service Associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated to resolving issues and assisting customers.

Overview

1
1
year of professional experience

Work History

Cashier/General Merchandise Associate

Walmart
12.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Customer Service Representative

Walgreens
10.2021 - 12.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Answered customer telephone calls promptly to avoid on-hold wait times.


Education

High School Diploma -

Voorhees High School
Glen Gardner, NJ

No Degree - Business Administration And Management

University of Massachusetts - Boston
Boston, MA

Skills

  • Customer Service
  • Payment Processing
  • Product restocking
  • Customer Assistance
  • Reliability
  • Written and verbal communication
  • Organizational abilities
  • Time management skills
  • Patience and Empathy

References

Nancy Anne Castello

Teacher at Voorhees Highschool

908-310-3277

I attended her honors classes my junior and senior year. I was also a member of the club she organized, Students for Change.

Timeline

Cashier/General Merchandise Associate

Walmart
12.2021 - 05.2022

Customer Service Representative

Walgreens
10.2021 - 12.2021

High School Diploma -

Voorhees High School

No Degree - Business Administration And Management

University of Massachusetts - Boston
Miranda D'Onofrio