Miranda D'Onofrio
Glen Gardner,NJ
Summary
Friendly and reliable Customer Service Associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated to resolving issues and assisting customers.
Overview
1
1
year of professional experience
Work History
Cashier/General Merchandise Associate
Walmart
12.2021 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Customer Service Representative
Walgreens
10.2021 - 12.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Voorhees High School
Glen Gardner, NJNo Degree - Business Administration And Management
University of Massachusetts - Boston
Boston, MASkills
- Customer Service
- Payment Processing
- Product restocking
- Customer Assistance
- Reliability
- Written and verbal communication
- Organizational abilities
- Time management skills
- Patience and Empathy
References
Nancy Anne Castello
Teacher at Voorhees Highschool
908-310-3277
I attended her honors classes my junior and senior year. I was also a member of the club she organized, Students for Change.
Timeline
Cashier/General Merchandise Associate
Walmart
12.2021 - 05.2022
Customer Service Representative
Walgreens
10.2021 - 12.2021
High School Diploma -
Voorhees High School
No Degree - Business Administration And Management
University of Massachusetts - Boston