Miranda Emert
Midway,TN
Summary
Dynamic Office Manager and Senior Tax Specialist with a proven track record at H&R Block, showcasing exceptional organizational skills and customer service excellence. Expert in managing sensitive information and enhancing team productivity through strategic planning. Demonstrates strong office administration and relationship-building abilities, contributing to streamlined operations and improved client relations.
Qualified Manager with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Office Manager and Senior Tax Specialist
H&R Block
03.2021 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
Night Stocker
Walmart
11.2020 - 03.2021
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Education
No Degree - Gender Studies
Walters State Community College
Morristown, TNSkills
- Customer service
- Office management
- Organizational skills
- Office administration
- Data entry
- Customer relations
- Document management
- Clerical support
- Relationship building
Timeline
Office Manager and Senior Tax Specialist
H&R Block
03.2021 - Current
Night Stocker
Walmart
11.2020 - 03.2021
No Degree - Gender Studies
Walters State Community College
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