Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Enquist

Resident advisor
Dallas,TX

Summary

Dynamic and results-oriented professional with a proven track record at Shepherd Inn, enhancing resident satisfaction and safety through effective crisis management and interpersonal relationship building. Skilled in policy enforcement and safety standards compliance, I significantly contributed to creating a supportive and secure community environment. Expert in peer mediation and adept at resolving conflicts, ensuring a harmonious living space for all residents.

Overview

1
1
year of professional experience

Work History

Resident Advisor

Shepherd Inn
06.2024 - Current
  • Developed strong relationships with residents, fostering a supportive and inclusive living community.
  • Created informative bulletin boards that provided relevant resources related to academics, mental health, and campus life opportunities for students'' personal growth.
  • Facilitated roommate agreements at the beginning of each semester to set clear expectations for shared living spaces.
  • Monitored building security by conducting routine rounds throughout the facility.
  • Collaborated with fellow Resident Advisors on programming initiatives to create a sense of unity among residents.
  • Managed conflicts among residents effectively, ensuring a peaceful living environment.
  • Coordinated move-in and move-out processes, ensuring smooth transitions for new and departing residents.
  • Enhanced resident satisfaction by promptly addressing concerns and providing solutions.
  • Supported personal needs of residents dealing with diverse conditions.
  • Served as an approachable liaison between residents and housing administration staff regarding any concerns or suggestions.
  • Facilitated floor meetings to discuss concerns, review complaints, and convey information about policy changes.
  • Enforced policies and safety standards through building and room rounds.
  • Assisted in the development of residence policies, contributing to a safe and positive community atmosphere.
  • Solved grievances and complaints by collaborating with residents.
  • Organized floor meetings to discuss important issues, encourage open dialogue, and strengthen communal bonds among residents.
  • Conducted regular room inspections to maintain cleanliness and safety standards within the residential facility.
  • Maintained accurate records of resident information including emergency contact details, housing assignments, and incident reports.
  • Contributed to higher retention rates by creating welcoming atmosphere for all residents.
  • Streamlined move-in and move-out processes, making transitions smoother for residents.
  • Ensured compliance with fire safety regulations, conducting regular drills and safety inspections.
  • Improved resident satisfaction with prompt and empathetic resolution of interpersonal conflicts.

Mail Sorter

UPS
05.2024 - 07.2024
  • Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
  • Reviewed incoming mail for proper date, postage and barcode scans.
  • Collaborated with team members to ensure timely processing of high-volume mail shipments.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Lot Attendant

Manheim
03.2024 - 05.2024

Maintenanced cars prior to sending them to the auction block.

Education

Associates Computer Science - Computer And Information Sciences

Asher College
Dallas, TX

GED - General Studies

Wyndham
Dallas, TX
12.2002

Skills

  • Peer Mediation
  • Activity Planning
  • Policy Enforcement
  • Behavior monitoring
  • Crisis Management
  • Interpersonal Relationships
  • Security Procedures
  • Resident monitoring
  • Safety practices
  • Issue Resolution
  • Safety Standards and Compliance
  • Resident Supervision

Timeline

Resident Advisor

Shepherd Inn
06.2024 - Current

Mail Sorter

UPS
05.2024 - 07.2024

Lot Attendant

Manheim
03.2024 - 05.2024

Associates Computer Science - Computer And Information Sciences

Asher College

GED - General Studies

Wyndham
Miranda EnquistResident advisor