Miranda Fairchild
Tulsa
Summary
Experienced administrative professional skilled in supporting the underwriting process through effective document evaluation, report writing, and file management. Adept at issuing quotes, gathering details, and reviewing renewal requests. Seasoned Operations Manager with a successful track record of managing multiple projects at all levels, including budgeting and administration. Brings expertise in processing invoices and managing payment cycles with precision, utilizing accounting software to maintain accurate financial records and streamline workflows. Strong understanding of vendor relations and compliance with financial regulations. Well-qualified, with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
2025
2025
years of professional experience
Work History
Property Manager
Bhow Capital
09.2023 - Current
- Completed annual rent calculations using housing database software.
- Collected and maintained careful records of rental payments and payment dates.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Communicated with clients, vendors, and tenants while offering strategic solutions to remedy problems.
- Managed property renovations, ensuring timely completion and minimal disruption to tenants.
- Implemented proactive maintenance schedules to minimize costly repairs or replacements in the future.
- Increased rental income through strategic pricing adjustments based on market trends and competitor analysis.
- Oversaw successful move-in/move-out processes including unit inspections, security deposit refunds or deductions, and efficient turnovers for new occupants.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained an organized workspace for the owner which facilitated easy access to important documents when needed.
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Reduced administrative workload for the owner through proficient handling of routine tasks, allowing them to focus on higher-level responsibilities.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
- Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
- Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
- Coordinated with vendors to ensure timely completion of repairs and property improvements.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Administrative Assistant
Sand Springs Children's Home
01.2020 - 08.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Managed expense reports for house staff members, ensuring accurate documentation of spending for budgeting purposes.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Continually sought methods for improving daily operations, communications with houseparents, recordkeeping, and data entry for increased efficiency.
Assistant General Manager
Best Western Plus, Downtown Tulsa/ Route 66
07.2015 - 12.2019
- Motivated, trained and disciplined employees to maximize performance
- Managed Front Office team schedule with an eye for coverage needs and individual strengths
- Completed inventory purchases and oversaw restocking
- Performed pricing and estimates based on customer needs and requirements
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Handled cash in an accurate manner and prepared deposits
- Oversaw computer database and physical filing systems
- Enforced quality assurance protocols to deliver ideal customer experiences
- Implemented incentive programs to increase employee loyalty and reduce turnover
- Managed, trained and motivated back and front-of-house employees to always be improving knowledge and abilities in the field
- Ensured that each guest's experience was positive, memorable and consistent
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions
- Created effective organizational systems for reports, agendas, contracts and records
Assistant Store Manager
Fromex Photo & Digital
01.2010 - 12.2014
- Processed payments for credit and debit cards and returned the proper change for cash transactions
- Conducted store inventories once per quarter
- Managed the scheduling for store shifts so that there was proper staffing at all times
- Trained and managed associates in customer service and sales techniques
- Used time efficiently when not serving customers, including scanning and printing image orders, framing, and cleaning sales floor
- Responded to customer concerns with friendly and knowledgeable service
- Built relationships with customers to increase likelihood of repeat business
- Followed merchandising guidelines to present visually appealing displays
- Actively pursued personal learning and development opportunities
- Answered customer telephone calls promptly and in an appropriate manner
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
Self Employed Professional Photographer
Fairkid Photography
- Company Overview: http://www.fairkidphotography.com/
- Http://www.fairkidphotography.com/
Education
Associate of Science - Social Psychology
Tulsa Community College
Tulsa, OK01.2003
High School Diploma -
Thomas A Edison Preparatory Academy
01.2001
Skills
- Customer service
- Deadline-oriented
- Efficient multi-tasker
- Self-motivated
- Document scanning
- Clerical support
- Outstanding communication skills
- Travel arrangements
- Property management
- Rent collection
- Leasing and sales
- Maintenance scheduling
- Administrative support
- Exceptional oral and written communication skills
Timeline
Property Manager
Bhow Capital
09.2023 - Current
Administrative Assistant
Sand Springs Children's Home
01.2020 - 08.2023
Assistant General Manager
Best Western Plus, Downtown Tulsa/ Route 66
07.2015 - 12.2019
Assistant Store Manager
Fromex Photo & Digital
01.2010 - 12.2014
High School Diploma -
Thomas A Edison Preparatory Academy
Self Employed Professional Photographer
Fairkid Photography
Associate of Science - Social Psychology
Tulsa Community College
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