Miranda Flatt
Vero Beach,FL
Summary
Competent Behavioral Health Technician knowledgeable about behavioral health program requirements, support strategies and skill-building techniques. Focused on helping clients improve their wellbeing and functioning by preventing substance abuse and improving confidence. Hardworking, reliable and dedicated. 5 Years of experience in the substance abuse and mental health field. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Behavioral Health Technician
1 Solution Detox
West Palm Beach, FL
03.2020 - 06.2021
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every 15 minutes to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Prepared and submitted daily shift reports to management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Behavioral Health Technician
The Edge
Coral Springs, FL
12.2018 - 03.2020
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Conducted client rounds every hour to check on residents.
- Performed client intake procedures according to internal standards for new admissions.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Searched resident belongings prior to and during stays.
- Kept facility clean, performed basic maintenance and restocked supplies to support program needs.
- Charted on each patient daily.
- Prepared and submitted daily progress reports to management.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted and maintained relationships with 15-20 patients daily.
Housing Management
The Edge
Coral Springs, FL
07.2018 - 12.2018
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Provided direct client care for 8 patients per week.
- Wrote detailed daily reports for management and clinicians.
- Transported clients to and from recovery meetings 5 times weekly.
- Enforced house rules of curfew and abstinence from substances.
- Collected Urinary analysis for testing and breathalyzed clients upon return to property.
Medical Records Specialist
Essex Nursing And Rehabilitation Center
Louisville, KY
01.2016 - 11.2017
- Maintained patient records in compliance with security regulations.
- Processed medical records requests from outside providers according to facility, state and federal law.
- Maintained patient charts and accurately recorded new information.
- Kept accurate log of requests for medical information and records.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Accurately pulled patient records for upcoming appointments and procedures, typically within 1-hour period.
- Maintained relationships with medical providers, suppliers and reporters.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Education
Associate of Arts - General Studies
Keiser Career College - Port St. Lucie
Port St. Lucie10.2022
High School Diploma -
Pleasure Ridge Park High School
Louisville, KY06.2013
Skills
- Interpersonal Skill Development
- Client Transportation
- Activity Monitoring
- Adaptability and Flexibility
- Coordinating Care
- Mental Health Care
- Behavior Observation
- Crisis Situations
- HIPAA Requirements
- Patient Admission
- Admitting and Discharging
- Encouragement and Motivation
- Inpatient Treatment
Timeline
Behavioral Health Technician
1 Solution Detox
03.2020 - 06.2021
Behavioral Health Technician
The Edge
12.2018 - 03.2020
Housing Management
The Edge
07.2018 - 12.2018
Medical Records Specialist
Essex Nursing And Rehabilitation Center
01.2016 - 11.2017
Associate of Arts - General Studies
Keiser Career College - Port St. Lucie
High School Diploma -
Pleasure Ridge Park High School
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