Miranda Gallegos
Albuquerque
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Professional office support specialist with proven ability to manage administrative tasks efficiently and enhance workplace productivity. Strong focus on team collaboration, with adaptability to meet changing needs. Known for reliability, effective communication, and proficiency in scheduling, data management, and customer service, ensuring smooth operations and achieving results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant
United Plumbing, LLC
11.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Dispatched technicians to scheduled jobs.
- Expedited document processing with accurate data entry and timely filing.
- Assisted in financial tasks such as invoicing, expense tracking, and preparation to ensure accuracy.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
- Maintained up-to-date records of accounts payable and receivable, ensuring accuracy and timeliness in financial reporting.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Physician Assistant
Luxe Psychiatric Wellness & Service
07.2023 - Current
- Intake 2-3 patients documents and upload to patient chart
- Check patient vitals
- Verify multiple patient's insurance and medications (pmp)
- Scheduling 20-30 patients a day.
- Customer Service
- Draft Medication for multiple providers
- Medical Billing- moderate
- Accounts Receivable and Payable
- Prior Authorizations 5-7 a day
Escrow Agent
Sunwest Escrow LC
08.2021 - 06.2023
- Accounts receivable and Payable
- Managing and Resolving customer queries
- Verification of Mortgage on accounts looking to refinance
- Mail Handling checks and receipts
- Multi phone system
- Assisted customers with a warm and professional attitude
- Greeted customers.
Dispatcher
Signature Heating, Cooling & Plumbing
01.2021 - 07.2021
- Receive emergency and non-emergency calls and record significant information
- Address problems and requests by transmitting information or providing solutions
- Receive and dispatch orders for products or deliveries
- Prioritize calls according to urgency and importance
- Put in order for supplies
- On call.
Customer Service Representative (CSR)
Daniel's Plumbing Heating & Air Conditioning
04.2020 - 01.2021
- Scheduling 15-25 Customers for service appointments
- Data Entry Simulation
- 2-3 Multi-Line Telephone System
- Customer Service
- 2 years Service Titan software
- Register equipment for installs.
Assistant
Action Plumbing and Drain Repair
12.2019 - 04.2020
- File Invoices and Checks
- Multi-Line Telephone System
- Account Receivables- Took Customer Payments on Accounts
- Accounts payable
- Various Office Machines: Copier, Fax, Scanner
- Data Entry Simulation
- Customer Service
- Submitted Building Permits and Inspections.
Office Assistant
Concrete Systems Inc
12.2017 - 05.2019
- Maintain account receivables for El Paso location Maintained account payables for the customer accounts who paid on their accounts
- Order office supplies
- Filed all paperwork for customers accounts and company's.
Lead Toddler Teacher
La Petite Academy
08.2013 - 12.2017
- Cook breakfast for school age children
- Do curriculum for toddler age group
- Maintain classroom
- Patience for children always communication to my children's family.
Education
Associates - Business Management
Central New Mexico Community College
01.2024
High School Diploma -
Albuquerque Job Corps Center
07.2012
Skills
- Insurance Verification
- Follow-up skills
- Appointment Scheduling
- Data entry proficiency
- Healthcare industry understanding
- Insurance Specialist
- Accounts Payable and Receivable
- Dispatch Coordination
- Prioritizing calls
- Invoicing customer bills for finished work
- Customer Service
Certification
- 45 hour Child Development, 01/01/14
- CDA- Early Child development associates, 08/01/16
- Notary Public, 02/21/25
Timeline
Office Assistant
United Plumbing, LLC
11.2024 - Current
Physician Assistant
Luxe Psychiatric Wellness & Service
07.2023 - Current
Escrow Agent
Sunwest Escrow LC
08.2021 - 06.2023
Dispatcher
Signature Heating, Cooling & Plumbing
01.2021 - 07.2021
Customer Service Representative (CSR)
Daniel's Plumbing Heating & Air Conditioning
04.2020 - 01.2021
Assistant
Action Plumbing and Drain Repair
12.2019 - 04.2020
Office Assistant
Concrete Systems Inc
12.2017 - 05.2019
Lead Toddler Teacher
La Petite Academy
08.2013 - 12.2017
High School Diploma -
Albuquerque Job Corps Center
Associates - Business Management
Central New Mexico Community College
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