Summary
Overview
Work History
Education
Skills
Certification
flagging card
Work Availability
Timeline
Hi, I’m

Miranda Goit

Management
Willamina,Oregon
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Miranda Goit

Summary

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Meticulous Office Manager with proven performance in streamlining office protocols. Master in conflict resolution and inventory management. Distinguished history of reliability and effective budgeting. Talented professional considered knowledgeable leader and dedicated problem solver. . Attentive to detail with experience in coordinating projects, programs and improvements. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas, as well as mechanics shop knowledge and construction office knowledge. Hardworking and passionate job seeker with strong organizational skills and holds a flagging card for constructional flagging, office experience, janitorial experience, dispatching experience, knowledge for entry level flagging. previous waitressing, bartending, home making skills, as well as mother of three. owner and operator skills for private home cleaning business. Currently new to the area of polk county and excited to gain employment as soon as possible.

REFERENCES

  • Kevin Brock -(Retired AFMO USForrest Service) 541-620-4434
  • Greg Habberly - (Owner of Polaris john day) - 541-575-0828
  • David Kodesh - (Owner of Daves Auto Repair llc) - 541-620-8243
  • Ronda Glimpse - (Co-Owner sweeping beauties cleaning co) 541-620-2399
  • Scott Fitzhugh (owner at tidewater construction) - 541-661-1667

Overview

22
years of professional experience
3
Certification

Work History

Daves Auto Repair Llc
John Day , OR

Office Manager
03.2020 - 09.2022

Job overview

  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Updated reports, managed accounts and generated reports for company database.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Compared vendor prices and negotiated for optimal savings.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Coordinated special projects and managed schedules.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Sourced vendors for special project needs and negotiated contracts.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Prepared meeting rooms and materials and recorded important information.
  • Maintained computer and physical filing systems.
  • Oversaw work processes and performed quality control tasks to increase revenue and reduce production times.
  • Managed office operations while scheduling appointments for department managers.

Sweeping Beauties Cleaning Co
John Day, OR

Co Owner/Operator Supervisor
03.2018 - 09.2022

Job overview

  • Monitored and tracked warehouse inventory and ordered new materials to prevent shortages.
  • Analyzed and measured final products with precision tools to confirm compliance to specifications and standards.
  • Drafted reports detailing machine production outputs and material quantities.
  • Provided on-the-job training to newly hired workers and team members.
  • Recognized upset conditions, determining cause, and took appropriate corrective action.
  • Performed inspections and routine maintenance on equipment.
  • Conducted inspection of in-process or finished product.
  • Worked outside in all weather conditions.
  • Performed quality assurance tasks to promote accuracy and minimize mistakes.
  • Performed quality checks to identify finish discrepancies.

Tidewater Contractors
John Day, OR

Construction Office Manager
09.2022 - 10.2022

Job overview

  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Coordinated procurement of project plans and specifications and routed data to construction management team.
  • Executed plans and specifications for public works bids and created addendums that accounted for changes impacting bid pricing.
  • Communicated with clients daily via emails, telephone, texting and social media.
  • weighed trucks upon entry and exit of rock pit
  • created schedules and dispatched truck drivers for rock delivery and concrete pours
  • timesheets and payroll
  • Obtained and reviewed construction insurance information and delivered to contract administrators.
  • Managed accounting invoices and billings, balanced accounts and created financial reports.
  • Managed office operations while scheduling appointments for department managers.
  • Compared vendor prices and negotiated for optimal savings.
  • Maintained computer and physical filing systems.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Prepared meeting rooms and materials and recorded important information.
  • Reviewed client and staff feedback and made appropriate business adjustments to meet needs and address concerns.
  • Coached new hires on company processes while managing employees to achieve maximum production.

The Outpost Grill
John Day, OR

Bartender
09.2017 - 08.2022

Job overview

  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Served high customer volumes during special events, nights and weekends.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Taught employees bar sales techniques, resulting in higher profits.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Recruited and trained new bartenders and barbacks to help maintain talented team.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Updated drink menu with creative cocktails, contemporary wines and craft beers.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Built relationships with vendors to manage orders and negotiate costs.
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Followed strict recipes and drink measurements to minimize product used.
  • handled all lottery machines emptied machines created bar tills counted money dropped money at shift end

Moores Janitorial
John Day, OR

Janitorial Contractor
05.2017 - 07.2019

Job overview

  • Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Reported vandalism or other damage to property to supervisor.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Moved furniture for cleaning and set up for special events.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Collected, sorted and transported recyclable materials.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Kept building spaces premises clean inside and outside.
  • Organized daily cleaning schedules for custodial team.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Maintained floor cleaning and waxing equipment.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Promoted building security by locking doors and checking electrical appliances for safety hazards.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Supervised supplies in inventory and submitted reorder requests.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
  • Applied insecticides and released fumigants to guard against insect and rodent infestations.

Eastern Oregon Tactical
Hermiston, OR

Assistant Teacher
03.2017 - 06.2018

Job overview

  • assisted in concealed carry classes
  • scheduled classes, registered people for classes promoted classes for concealed carry permitts
  • Monitored and reported student progress and development, offering mentoring as needed.
  • Worked with teachers to design lesson plans and coordinate activities for classes.
  • Kept records of student progress for teachers and parents and made notes on behavior, grades, comprehension and personal growth.
  • Planned, prepared and presented group assignments to encourage collaboration.
  • Assisted in implementation of new learning tools, systems and materials.
  • Provided one-on-one and group-based learning support focused on student progress.
  • Oversaw classroom operations during teacher and parent meetings.
  • Supported teacher in preparing individualized learning plans for underperforming students.
  • Assisted in lessons, curriculum and homework planning.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Graded assignments and reported individual progress to teacher.
  • Provided additional mentoring based on student evaluations.
  • Distributed tests, assignments and handouts per teacher specifications.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Monitored students during quizzes and tests.
  • Worked with teacher to identify and target opportunities for instructional improvements.
  • conducted finger printing and certificates

Squeeze Inn Restaurant And Deck
John Day, OR

Restaurant Waitress
02.2015 - 02.2017

Job overview

  • Maintained detailed knowledge of specials and currently available items to provide guests with informative menu descriptions.
  • Participated in dining room sidework such as refilling condiment bottles, preparing menus and arranging silverware packages.
  • Performed dining room sanitation tasks such as spill cleanup, table sterilization and removal of apparent waste or refuse.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Completed credit payments via card processing systems.
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Operated [Type] POS systems to cash out customer checks and complete order transactions.
  • Increased sales significantly by upselling higher-end products to customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Noted special patron requests and followed up with kitchen to confirm delivery.

Bartlett Home
John Day, OR

Homemaker
01.2012 - 12.2015

Job overview

  • Liaised with key accounts to deliver targeted administrative household support.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Identified needs and coordinated plans for travel and out-of-town functions.
  • Maintained entire family's schedule and organized events.
  • Supervised [Number] household staff, contractors and vendors.
  • Provided staff coaching, mentoring and consultation to enhance performance and professional development.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Conducted research, gathered information from multiple sources and presented results.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Saved $[Amount] by implementing cost-saving initiatives that addressed long-standing problems.
  • Increased customer satisfaction by resolving issues.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Delivered services to customer locations within specific timeframes.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Improved operations through consistent hard work and dedication.
  • Monitored company inventory to keep stock levels and databases updated.
  • Used coordination and planning skills to achieve results according to schedule.
  • Maintained excellent attendance record, consistently arriving to work on time.

Lucky Dog Restaurant
Umatilla, OR

Lead Waitress
02.2011 - 09.2011

Job overview

  • Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Supported needs - person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
  • Scheduled numerous reservations and managed seating arrangements simultaneously in high-traffic restaurant while maintaining calm, professional demeanor.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Oversaw daily operations of service team, delegated tasks and trained new staff.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Managed food resources, memorized orders and coordinated customer service.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Monitored restaurant traffic across special days and seasons and designed schedules to optimize coverage.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Supervised server staff and simultaneously served personal section of tables.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Coached employees on salesmanship and updated menus to increase sales.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Trained staff members on use of POS system.
  • Inspected dishes and utensils for cleanliness.
  • Verified daily sales for end-of-day audits and accurately filled out closing paperwork.
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.

The Home Depot Store
Hermiston, OR

Flooring Sales Specialist
10.2010 - 01.2011

Job overview

  • Maintained in-depth understanding of all available brands and types of flooring available to customers.
  • Demonstrated features of different floor options and overcame objections with knowledgeable responses.
  • Drove team revenue totals by bringing in top sales numbers.
  • Assisted customers with selecting appropriate floor types and styles.
  • Discussed pricing, additional charges and payment plans during sales process.
  • Followed up with customers to assess satisfaction, answer questions and resolve concerns.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in [Type] and [Type] products.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Increased business sales utilizing [Product or Service] knowledge.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Discussed [Product or Service] with customers, outlined restrictions and educated on policies.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.

Education

Chemeketa Community College
Salem, OR

from Construction Flagging

Skills

Policy and procedure modification

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Certification

Olcc permitt food handlers card

flagging card

i am a certified flagger with entry level experience

Availability
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Timeline

Construction Office Manager

Tidewater Contractors
09.2022 - 10.2022

Office Manager

Daves Auto Repair Llc
03.2020 - 09.2022

Co Owner/Operator Supervisor

Sweeping Beauties Cleaning Co
03.2018 - 09.2022

Bartender

The Outpost Grill
09.2017 - 08.2022

Janitorial Contractor

Moores Janitorial
05.2017 - 07.2019

Assistant Teacher

Eastern Oregon Tactical
03.2017 - 06.2018

Restaurant Waitress

Squeeze Inn Restaurant And Deck
02.2015 - 02.2017

Olcc permitt food handlers card

01-2015

Homemaker

Bartlett Home
01.2012 - 12.2015

Lead Waitress

Lucky Dog Restaurant
02.2011 - 09.2011

Flooring Sales Specialist

The Home Depot Store
10.2010 - 01.2011

Chemeketa Community College

from Construction Flagging

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Miranda GoitManagement