Miranda Goldey
Hughesville,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Regular Babysitter
Christopher Smallwood
08.2023 - Current
- Communicated positively with children and guardians.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Administered medications, following strict instructions from parents and medical labels.
- Established and maintained safe play environment for children.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Promoted language development skills through reading and storytelling.
- Provided developmentally appropriate activities for children.
- Organized activities that enhanced children's physical, emotional and social well-being.
Front Desk Receptionist
Heart Center Of Southern Maryland
03.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Entered and updated sensitive customer information during check-ins and room changes.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Confirmed appointments, communicated with clients, and updated client records.
Social Media Manager
Madelin Marcel Fashion
10.2023 - 12.2023
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Analyzed and reported social media and online marketing campaign results.
- Suggested and implemented new features to develop brand awareness.
- Conducted research to determine current benchmark trends and audience preferences.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Developed and promoted corporate brand, images and identity to media and public.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Reviewed marketing materials and documents for brand accuracy and trending design.
Scheduling Assistant
GalexiHair LLC
09.2023 - 12.2023
- Proactively identified scheduling issues and developed quick solutions to promote efficiency and profitability.
- Worked with manager and supervisor to plan and coordinate production schedules.
- Implemented time-blocking and schedule notifications to optimize time management.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Met production goals and formed action plan to constantly raise bar to higher standards.
- Answered phone calls and answered questions from potential customers.
- Acted as first point of contact and set appointments for prospective clients.
- Set appointments with salespeople and potential customers.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Social Media Manager
GalexiHair LLC
09.2023 - 12.2023
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed marketing content such as blogs, promotional materials, and advertisements for social media.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Analyzed and reported social media and online marketing campaign results.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
- Developed and promoted corporate brand, images and identity to media and public.
Shampoo Assistant
Halo Hair Care Studio
01.2024 - Current
- Participated in continued education sessions to stay current on industry trends and best practices.
- Coordinated schedules with stylists to ensure seamless client transitions between appointments.
- Kept up-to-date records of product usage, reducing waste costs across the salon.
- Communicated with hairdressers to address customer issues and appointment conflicts.
- Maintained professional and friendly demeanor to greet clients for customer satisfaction.
- Provided exceptional customer service by greeting clients warmly and addressing inquiries promptly.
Education
High School Diploma -
Acellus Academy
Online School06.2024
Skills
- Maintaining Clean Work Areas
- Critical Thinking
- Complex Problem-Solving
- General Housekeeping Abilities
- Service Promotions
- Special Events
- Active Learning
- Workflow Efficiency
- Public Relations
- Product Launching
- Market Planning and Execution
- Administering Social Media Accounts
- Promotions and Marketing Strategies
- Sales Goals
- Business Development and Planning
- Cash Handling
- Price Memorization
- Guest Satisfaction
Timeline
Shampoo Assistant
Halo Hair Care Studio
01.2024 - Current
Social Media Manager
Madelin Marcel Fashion
10.2023 - 12.2023
Scheduling Assistant
GalexiHair LLC
09.2023 - 12.2023
Social Media Manager
GalexiHair LLC
09.2023 - 12.2023
Regular Babysitter
Christopher Smallwood
08.2023 - Current
Front Desk Receptionist
Heart Center Of Southern Maryland
03.2023 - 08.2023
High School Diploma -
Acellus Academy