Dynamic Teller Supervisor at First Federal Savings Bank with expertise in cash handling and customer engagement. Proven track record in training staff and enhancing operational efficiency. Recognized for achieving sales goals while maintaining high standards of professionalism and attention to detail. Committed to delivering exceptional customer service and fostering team collaboration.
I started part time, quickly moved to full time as teller 1. I then moved to the teller two position after a year. From there to teller supervisor in this position I was in charge of all tellers, managing training, ordering money for the branch, taking on the tasks of branch operation manager when she was out, opening accounts, closing accounts, printing debt cards, dealing with costumer problems and situations that need attention. Making sure the Tellers are paying attention and their drawers were on not over or under. Sending wires, double checking wires when done by someone else. Auditing the vault once a month, auditing the Tellers, Auditing the coin machine. Checking signs to make sure in place.