Miranda Gonzalez
Bellport,NY
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
3
3
years of professional experience
Work History
Childcare Floater
Child Care Center of the Hamptons
08.2024 - 10.2024
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Promoted learning and social development through structured and unstructured playtime.
- Kept children between ages of 1 and 6 safe and secure with vigilant oversight.
- Handled daily administrative tasks efficiently to minimize time away from children.
- Implemented daily routines and activities to stimulate and engage children.
- Helped children develop motor skills in preparation for preschool and kindergarten.
- Read stories, sang songs and facilitated creative play.
- Encouraged children's emotional and social development.
Cashier
Chuck E Cheese
03.2022 - 04.2023
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Cross-trained and backed up other customer service managers.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Education
High School Diploma -
Bellport High School
Bellport, NY06-2024
Skills
- Child assessment
- Curriculum planning
- Nutrition expertise
- Positive reinforcement
- Safety and supervision
- Adaptability and flexibility
- Professional telephone demeanor
- Adaptive team player
- Product sales
- Product education
- Record preparation
- Problem resolution
- High-energy attitude
- Multi-task management
- Call escalation
- Money handling
Timeline
Childcare Floater
Child Care Center of the Hamptons
08.2024 - 10.2024
Cashier
Chuck E Cheese
03.2022 - 04.2023
High School Diploma -
Bellport High School
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