Miranda Gulycz
Whitehall,PA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Team Leader
Smoothie King
06.2023 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Mentored and guided employees to foster proper completion of assigned duties.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
Store Worker
Penn State Berkey Creamery
06.2021 - Current
- Assisted customers by answering questions and fulfilling requests.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Performed inventory control, such as counting, and stocking merchandise.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
Store Worker
King Kone Whitehall
06.2020 - 03.2022
- Assisted customers by answering questions and fulfilling requests.
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty.
- Processed credit, debit and cash transactions correctly to obtain full payment of customer purchases.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Kinesiology
Pennsylvania State University
State College, PA05.2025
High School Diploma -
Allentown Central Catholic High School
Allentown, PA06.2021
Skills
- Cash Register Operation
- Customer Service
- Working with Diverse People
- Cleaning and Sanitation
- Fast-Paced Environment
- Team Oriented
- Attention to Detail
Timeline
Team Leader
Smoothie King
06.2023 - Current
Store Worker
Penn State Berkey Creamery
06.2021 - Current
Store Worker
King Kone Whitehall
06.2020 - 03.2022
Bachelor of Science - Kinesiology
Pennsylvania State University
High School Diploma -
Allentown Central Catholic High School
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