Miranda Hernandez
Converse,TX
Summary
Proven track record in enhancing customer satisfaction and sales at DD’s Discounts, leveraging exceptional customer service and shelf stocking abilities. Demonstrated capability in fostering positive customer relationships and improving store efficiency. Adept at heavy lifting and maintaining store presentation, contributing to a significant increase in repeat business. Showcases a positive attitude and clear communication, vital for team success.
Overview
2
2
years of professional experience
Work History
Stocker
Five Below
07.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information..
- Maintained effective team member communication.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
Sales Associate
DD’s Discounts
08.2023 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Monitored customers for signs of security concerns and escalated issues to management.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Sales Associate
Walmart
12.2022 - 06.2023
Education
Karen Wagner High School
San Antonio, TX01.2022
Skills
- Willing to Learn
- Positive Attitude
- Shelf Stocking
- Customer Service
- Heavy Lifting
- Clear Communication
Languages
English
Professional Working
Timeline
Stocker
Five Below
07.2024 - Current
Sales Associate
DD’s Discounts
08.2023 - 08.2024
Sales Associate
Walmart
12.2022 - 06.2023
Karen Wagner High School
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