Summary
Overview
Work History
Education
Skills
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Timeline
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MIRANDA Honore

Summary

Accomplished Regional Property Manager with a proven track record at Peak Living, enhancing occupancy rates by 25% through strategic asset management and innovative marketing initiatives. Skilled in contract negotiation and staff training, I excel in fostering team growth and achieving financial performance targets. My approach prioritizes tenant satisfaction and regulatory compliance, driving substantial property value increases.

Overview

7
7
years of professional experience

Work History

Regional Property Manager

Peak Living
12.2023 - Current
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
  • Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
  • Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
  • Managed budget development and expense control, ensuring optimal financial performance across all properties in the region.
  • Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
  • Enhanced property occupancy rates by implementing strategic marketing plans and conducting regular market analyses.

Regional Property Manager

The Life Properties
01.2021 - 12.2023
  • Developed and implemented a comprehensive property management strategy that resulted in a 25% increase in occupancy rates and a 15% increase in rental income within the first year
  • Established and maintained strong relationships with local government agencies and ensured compliance with all applicable laws and regulations, resulting in zero legal violations and penalties
  • Implemented a tenant satisfaction survey program and successfully improved tenant satisfaction scores by 20% through targeted improvements in maintenance response times and communication channels
  • Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
  • Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
  • Provided comprehensive training programs for property staff members, fostering a knowledgeable team capable of handling various industry challenges efficiently.
  • Monitored industry trends and regulatory updates, implementing necessary changes promptly to maintain compliance across all managed properties.
  • Ensured timely rent collection and minimized delinquencies with effective communication and follow-up procedures.
  • Maximized revenue growth by developing and executing competitive pricing strategies for each property.

Property Manager

Cardinal Group Management
01.2021 - 12.2021
  • Oversaw the successful construction of a Lease Up Luxury Property, resulting in a 30% increase in rental rates and a 95% occupancy rate within six months
  • Negotiated and managed contracts with vendors and service providers, achieving cost savings of 10% through competitive bidding and contract renegotiations
  • Implemented a digital marketing strategy, including social media advertising and search engine optimization, resulting in a 30% increase in website traffic and a 15% increase in qualified leads
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.

Regional Portfolio Manager

BAM
01.2020 - 12.2021
  • Hands-on management of operations and maintenance to preserve and increase the value of an assigned luxury communities
  • Design and implement effective marketing initiatives for existing and potential residents
  • Review and approve all prospective tenant applications
  • Negotiate, prepare and monitor all legal documents relating to tenant occupancy
  • Schedule and supervise inspections and maintenance programs
  • Evaluate, approve and monitor all vendor contracts
  • Review and reconcile accounts payable and receivable
  • Develop and administer complete and accurate annual budgets
  • Present monthly management reports including updates on administrative items, financial situation and condition of the property
  • Interview, hire, train and performance manage onsite staff
  • Respond to, investigate and resolve all tenant concerns to achieve a high level of customer service
  • Monitor and ensure compliance with all rules of occupancy

Senior Leasing Manager

JVM Realty Corporation
01.2018 - 12.2020
  • Negotiate leasing contracts with applicants
  • Review and process applications, credit checks, and background screenings
  • Manage and maintain leasing standards and occupancy levels
  • Develop and implement marketing plans to promote leasing efforts
  • Provide a luxury living experience to all tenants and prospects
  • Resolve tenant disputes and manage tenant relations and retention

Education

College of Funeral Services

Skills

  • Asset Management
  • Sales management
  • Business Planning
  • Contract Negotiation
  • Regulatory Compliance
  • Team recruitment
  • Property Operations
  • Staff Training and Development
  • Employee Mentoring

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Timeline

Regional Property Manager

Peak Living
12.2023 - Current

Regional Property Manager

The Life Properties
01.2021 - 12.2023

Property Manager

Cardinal Group Management
01.2021 - 12.2021

Regional Portfolio Manager

BAM
01.2020 - 12.2021

Senior Leasing Manager

JVM Realty Corporation
01.2018 - 12.2020

College of Funeral Services

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