Miranda Howard
New Baltimore,MI
Summary
Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Experienced in assisting clients with mental impairments or physical limitations to manage everyday tasks.
Overview
2025
2025
years of professional experience
Work History
Resident Aide
Village of East Harbor
- Assisted patients with ADL's and IADL's, helping to overcome, and adapt to mobility restrictions.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Collaborated with interdisciplinary team members to provide holistic care for each resident, ensuring all aspects of well-being were addressed in a cohesive manner.
- Remained alert to problems or health issues of clients and competently responded.
- Documented patient information and care activities in electronic health record.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Direct Care Worker
Friends & Family Inc.
02.2020 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Fostered strong relationships with patients and their families, promoting open communication lines for better understanding of care plans.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Documented vitals, behaviors, and medications in client medical records. Administered medications accurately and promptly according to guidelines.
- Collaborated with interdisciplinary teams in designing and implementing personalized care plans, maximizing patient outcomes.
- Provided transportation services for patients'' appointments with healthcare providers or community-based events as needed.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Shift Manager
McDonald's Restaurant
07.2016 - 07.2018
- Trained new employees on company policies, procedures, and job responsibilities.
- Supervised employees and oversaw quality compliance with company standards for food and services. ServSafe certified.
- Excelled in every store position and regularly backed up front-line staff.
- Tracked receipts, revenue, employee hours, and inventory.
- Managed employee schedules to ensure adequate coverage during peak hours.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
Education
Assosiate - General Studies
Macomb Community College
Clinton Charter Township, MichiganSkills
Assisted Living Experience
Dementia Care
Mental health care
CPR/AED
Wound Care
Medication Administration
Teamwork and Collaboration
Problem-Solving
Time Management
Multitasking
Continuing education
Timeline
Direct Care Worker
Friends & Family Inc.
02.2020 - Current
Shift Manager
McDonald's Restaurant
07.2016 - 07.2018
Resident Aide
Village of East Harbor
Assosiate - General Studies
Macomb Community College
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