Miranda Howze
Rock Hill,SC
Summary
Dynamic and dependable customer service professional with a proven track record at Walmart. Skilled in problem resolution and multitasking, I effectively handled transactions and addressed customer needs, contributing to a positive shopping experience. Recognized for excellent communication and teamwork, I thrive in fast-paced environments while maintaining accuracy and efficiency.
Overview
10
10
years of professional experience
Work History
Unit ID
Ross Stores
Rock Hill, SC
09.2022 - Current
- Handled merchandise receiving process efficiently.
- Basic math skills
- Attention to detail
- expected to meet productivity standards and are aware of performance metrics.
- Validated and corrected errors during data compilation.
- Identified and fixed system malfunctions.
Cashier
Walmart
Rock Hill, SC
09.2015 - 07.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Bachelor Of Business Administration And Management - Logistics And Supply Chain Management
Western Governors University
Salt Lake City, UTCertificate - Liberal Arts
York Technical College
Rock Hill, SC07.2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Active listening
- Decision-making
- Problem resolution
Timeline
Unit ID
Ross Stores
09.2022 - Current
Cashier
Walmart
09.2015 - 07.2022
Bachelor Of Business Administration And Management - Logistics And Supply Chain Management
Western Governors University
Certificate - Liberal Arts
York Technical College