Summary
Overview
Work History
Education
Skills
Certification
Timeline
MIRANDA HUBBARD

MIRANDA HUBBARD

Team Member
San Antonio,TX

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. I'm capable of learning quickly and improving performance in order to meet and exceed customer demands and sales goals. Supports company values and eager to contribute to a dynamic team and make a positive impact. Skilled in working under pressure and adapting to new situations and challenges.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Receptionist / Assistant

FundingEdge
Boerne, TX
06.2011 - 11.2024
  • Answered incoming calls and routed to appropriate personnel while managing multi-line telephone systems.
  • Maintained a neat, organized reception area.
  • Organized filing system for easy retrieval of documents.
  • Performed clerical duties such as filing, photocopying, and faxing.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Prepared marketing mailers for shipment.
  • Entered data into spreadsheets using Microsoft Office to assist in the preparation of marketing mailers.

Gas Station Cashier

7-Eleven
San Antonio, Texas
01.2024 - 04.2024
  • Greeted customers and answered any questions they had about the store's products.
  • Provided excellent customer service while promoting rewards programs.
  • Followed company security procedures for handling large sums of money.
  • Maintained current knowledge of store promotions.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed lottery tickets according to state regulations and company policies.
  • Verified that customers were of legal age to purchase tobacco or alcohol.
  • Prepared hot foods such as pizza, hot wings, and mini tacos for the customers.

Carhop

Sonic
San Antonio, Texas
03.2023 - 09.2023
  • Prepared drinks, food items, specialty shakes, and ice cream desserts according to restaurant standards.
  • Handled customer complaints with professionalism, aiming for immediate resolution.
  • Offered condiments, utensils, and napkins as part of the service.
  • Managed multiple orders simultaneously, optimizing delivery time and customer satisfaction.
  • Conducted routine checks around the parking lot for cleanliness and safety.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Carhop

Stars Restaurant
Odessa, Texas
11.2022 - 01.2023
  • Assisted customers in selecting menu items and taking orders.
  • Restocked supplies such as cups, napkins, straws, and condiments throughout shift.
  • Prepared drinks, specialty shakes, and ice cream desserts.
  • Communicated effectively with co-workers regarding order status or customer requests.
  • Independently resolved customer concerns to correct problems and promote brand loyalty.
  • Utilized upselling techniques to increase order value and promote specials.
  • Delivered food and beverages directly to customers' vehicles with a friendly demeanor.

Team Member

Whataburger
San Antonio, US
11.2018 - 05.2019
  • Kept drawers accurate and secure by checking bills for counterfeit markers, storing large bills, and keeping adequate change.
  • Thoroughly washed and sanitized all dishes, glassware, and silverware after each use.
  • Resolved customer issues promptly in a professional manner.
  • Rotated through series of different stations based on team needs.
  • Kept customer areas organized and clean by completing daily checklists.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Became 'Team Member of the month' my second month working there.

Education

High School Diploma -

Boerne-Samuel V. Champion High School, Boerne, TX
01.2011

Skills

  • Customer service
  • POS operations
  • Store cleanliness and appearance
  • Creative problem solving
  • Adaptability
  • Good telephone etiquette
  • Physical Strength
  • Effective multi-tasking
  • Tactfulness
  • Performance improvement
  • Order taking
  • Work ethic and integrity
  • Quality assurance

Certification

  • TABC Certification
  • Food Handler's Certification

Timeline

Gas Station Cashier - 7-Eleven
01.2024 - 04.2024
Carhop - Sonic
03.2023 - 09.2023
Carhop - Stars Restaurant
11.2022 - 01.2023
Team Member - Whataburger
11.2018 - 05.2019
Receptionist / Assistant - FundingEdge
06.2011 - 11.2024
Boerne-Samuel V. Champion High School - High School Diploma,

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