Bartending
Miranda Isabel
Entertainer; Bar And Restaurant
Pensacola Beach,FL
Summary
Originally born and raised in Colorado, my family and I moved to Florida 12 years ago, the last 8 of which have been on beautiful Pensacola Beach. I am a very personable, friendly, passionate woman who loves a good at conversation. I enjoy connecting with customers and creating regulars and connections. I have knowledge and extensive experience in the restaurant and bar industry and the saftey in the restaurant, bar, and kitchen. I've gained quite knowledge in the music industry the past two years such as DJing and hosting events, hosting karaoke at local bars and clubs and singing solo and with bands. I was a print and runway model from the age of 17-20 and still model from time to time. I have a history and passion for cooking, baking, creating and finding new recipes. I am semi fluent in Spanish and maintain fluid conversation as well as create Spanish speaking regulars.
Im a loyal, hardworking, adaptable and teachable.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Karaoke, Trivia and BINGO Host
M&M Sound
Pensacola, FL
05.2021 - 03.2023
- Used controllers and mixers to mix and sample music.
- Maintained high volume of bookings by advertising through traditional, digital and social media channels.
- Adjusted music plans based on crowd preferences and mood.
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities.
- Worked with clients to determine requirements for each party or event.
- Promoted group dances, competitions and other party games to keep guests entertained.
- Installed, operated and maintained audio and video equipment at venues.
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
- Entertained guests with music matching desired genres and tempo.
- Delivered newsworthy stories on air using perfect pronunciation and inflection.
- Developed and maintained successful relationships with media professionals.
- Read news flashes to inform audiences of important events.
- Arranged libraries and playlists of music in advance of live events.
- Stayed alert, active, and ready to respond to any request at any time using variety of available resources.
- Assisted crews with set building and pointed out problems that could be potential safety issues.
Bartender
The Cheetah Pensacola
Pensacola, FL
08.2021 - 12.2021
- Followed strict recipes and drink measurements to minimize product used.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
- Upheld strict regulations for safe alcohol service and food safety.
- Tracked bar stock levels and promptly replenished low materials to prevent shortages.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Created attractive bar displays by strategically arranging bottles and glasses.
- Prepared garnishes by evenly slicing and pitting fruits.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Assisted with inventorying beverage stock and bar supplies.
Server
Flounders Chowder House
Pensacola Beach, FL
02.2021 - 05.2021
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Increased sales significantly by upselling higher-end products to customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Cactus Flower
Pensacola Beach, FL
01.2016 - 06.2018
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Bussed and reset tables to keep dining room and work areas clean.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Dishwasher, Fry-cook, Server
Caprios Kitchen
Pensacola Beach, FL
08.2015 - 11.2015
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Cleaned, stocked, and restocked workstations and display cases.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed supervisor instructions to complete tasks on time.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Cultivated warm relationships with regular customers.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
- Bussed and reset tables to keep dining room and work areas clean.
- Communicated closely with servers to fully understand special orders for customers.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars, and supply cupboards.
- Read food order slips or received verbal instructions to properly prepare and cook food.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Tested temperatures of food at specified intervals by using food thermometers.
- Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
- Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
- Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Inspected dishwashing equipment and reported issues to supervisor.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Stayed informed of daily menu to help coordinate cooking times.
- Marinated food items according to provided instructions and recipes.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Stored food in designated containers and storage areas to prevent spoilage.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
G.E.D -
George Stone Area Vocational-Technical Center
Pensacola, FL 03.2015 - 03.2015
Sophomore Year -
Booker T Washington High
Pensacola, FL 08.2013 - 05.2014
Freshman Year Highschool -
Satellite Senior High School
Satellite Beach, FL 08.2011 - 05.2012
Foreign Exchange Program -
Fuerte De Cortadura
Cadiz, Spain 08.2012 - 04.2013
Skills
Problem-Solving
Multitasking Abilities
Cultural Awareness
Self-Motivated
Excellent Communication
Dependable and Responsible
Teamwork and Collaboration
Flexible and Adaptable
Good Telephone Etiquette
Active Listening
Wide singing range
Vocal projection
Stage Performance
Live sessions
Extensive performance background
Building guest relationships
Equipment setup
Music knowledge
Soundboard operation
Event participation
Technology proficient
Bilingual
Interests
Singing
Event planning/coordinating
Radio
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
“Look beyond what you see.”
Timeline
Bartender
The Cheetah Pensacola
08.2021 - 12.2021
Karaoke, Trivia and BINGO Host
M&M Sound
05.2021 - 03.2023
Server
Flounders Chowder House
02.2021 - 05.2021
Server
Cactus Flower
01.2016 - 06.2018
Dishwasher, Fry-cook, Server
Caprios Kitchen
08.2015 - 11.2015
G.E.D -
George Stone Area Vocational-Technical Center
03.2015 - 03.2015
Sophomore Year -
Booker T Washington High
08.2013 - 05.2014
Foreign Exchange Program -
Fuerte De Cortadura
08.2012 - 04.2013
Freshman Year Highschool -
Satellite Senior High School
08.2011 - 05.2012