Miranda Jestice

Account Executive

DBI

11.2017 - 09.2021

Built and strengthened relationships with new and existing accounts to drive revenue growth using a proactive and collaborative approach.
Contacted customers as issues arose to provide prompt resolutions.
Communicated between internal and external stakeholders, clients and vendors.
Stayed up-to-date on changing industry and product standards and trends related to accounts.
Maximized revenue by servicing accounts and proposing new products and services to established customers.
Met and exceeded service level goals by identifying and achieving standards and expectations.
Used targeted questioning strategies to discover insight on prospect needs and requirements.
Distributed marketing materials to existing and prospective clients and presented materials to client audiences.
Upsold additional products and services after identifying customer needs and requirements.
Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Built relationships with clients using active listening and issue resolution to provide excellent service.
Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
Sold auto, home, boat, umbrella and other various insurance products to individuals using consultative selling techniques.
Explained advantages, features and disadvantages of various policies to promote sale of plans, boosting overall sales.
Displayed consistent, positive attitude towards customers, peers and other personnel, even during high-stress situations.
Conducted annual reviews of existing policies to update information.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.