Enthusiastic professional with experience in customer service and team collaboration. Skilled in effective communication and problem-solving, contributing to a positive atmosphere and operational efficiency in high-pressure environments.
Work History
Lifeguard
3 Months
Town of Forest City | 05.2026 - 08.2026
Monitored pool area to ensure safety of all patrons and compliance with health regulations.
Responded quickly to emergencies, providing first aid and administering CPR as needed.
Assisted in enforcing facility rules and regulations to maintain a safe environment.
Conducted regular safety checks on equipment and facilities, reporting any maintenance issues promptly.
Maintained cleanliness of pool area, ensuring a welcoming atmosphere for visitors.
Restaurant Hostess
7 Months
Roger's Diner | 09.2025 - 04.2026
Greeted and seated guests promptly, ensuring positive first impressions.
Managed reservation system, balancing walk-ins with scheduled bookings.
Assisted in maintaining cleanliness and organization of dining area.
Collaborated with servers to optimize table turnover and guest flow.
Supported waitstaff during peak hours by communicating special requests efficiently.
Trained new hosts on seating procedures and restaurant policies.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Criminal Justice
Appalachian State University | Boone, NC | 05.2030
Skills
Strong communicator
Lifeguard certification
Effective problem-solver
CPR certified
Willing to help as much as possible during busy moments or busy days