Miranda Kiesel
Scottsbluff,NE
Summary
Dynamic and results-driven professional with a robust background in content creation, legal documentation, and customer service, dedicated to enhancing team success through innovative storytelling and strategic communication. Expertise in crafting engaging content that resonates with target audiences while efficiently managing multiple projects and maintaining professionalism in diverse environments. Advanced skills in digital marketing, social media management, and SEO contribute to driving impactful results and fostering strong client relationships. Committed to delivering high-quality work and adapting to evolving needs, ensuring alignment with brand voice and marketing objectives.
Overview
20
20
years of professional experience
Work History
Content Creator
Mactivated
Scottsbluff, NE
01.2012 - Current
- Analyzed market trends and developed compelling content strategies to boost brand visibility on various digital platforms.
- Coordinated efforts with diverse teams to create tailored multimedia content that resonates with target audiences.
- Analyzed audience insights and implemented innovative campaigns across social media channels to boost engagement through interactive content.
- Assessed performance data to inform content strategy adjustments and elevate overall marketing effectiveness.
- Conducted comprehensive SEO audits and implemented best practices to refine website content and boost search engine performance.
- Employed contemporary editing and photography tools to enhance storytelling through engaging visuals.
- Conducted thorough proofreading and editing to elevate content accuracy and professionalism.
- Fostered a dedicated audience on social media through strategic content planning and genuine interaction with followers.
- Produced dynamic content tailored for various social media platforms, enhancing overall brand recognition.
- Oversaw content calendar operations, guaranteeing timely execution of posts in accordance with strategic marketing objectives.
- Developed engaging social media content across multiple platforms to enhance brand visibility.
- Created and managed content calendars, ensuring timely delivery of posts aligned with marketing strategies.
AI Researcher
Independent Journalist
Scottsbluff, NE
08.2024 - 04.2026
- Investigated current AI developments and trends to provide insightful context for journalistic articles.
- Interpreted data sets to uncover insights relevant to articles discussing technology's effects on social dynamics.
- Consulted with subject-matter experts to refine articles, enhancing both accuracy and credibility.
- Synthesized data and findings into comprehensive reports to inform stakeholders on AI-related investigations.
- Spearheaded dialogues focused on the ethical challenges posed by AI technologies within the journalism sector.
- Enhanced efficiency of research operations by integrating innovative tools for data analysis and organization.
- Engaged audiences at industry conferences by presenting research findings, encouraging dialogue on ethical implications of AI in media.
- Analyzed and assessed code requirements alongside project plans to identify potential improvements and ensure compliance.
- Developed and executed classification models using natural language processing algorithms to systematically evaluate customer feedback.
- Engaged with users, vendors, and technicians to identify and clarify computing needs and system specifications.
- Evaluated resource options to formulate comprehensive and actionable project plans.
- Implemented network security measures and monitored systems to safeguard availability for users.
- Collaborated on innovative projects in virtual reality and robotics to enhance user experience and interaction.
- Utilized advanced theoretical knowledge to design and apply innovative technologies, enhancing computer functionalities for various uses.
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Conducted in-depth research on AI advancements and trends to inform journalistic content.
- Analyzed data sets to extract insights for articles on technology's impact on society.
911 Dispatcher
Scott's Bluff County
Scottsbluff, Nebraska
03.2022 - 12.2025
- Managed emergency calls with a focus on clear communication and elective resource dispatch, ensuring timely responses to critical situations.
- Analyzed caller needs and provided calm, composed instructions during high-pressure scenarios, demonstrating strong crisis management skills.
- Collaborated with first responders and emergency services to prioritize and coordinate responses, enhancing overall operational efficiency.
- Maintained accurate logs of calls and dispatch actions, supporting accountability and transparency in emergency operations.
- Created detailed reports documenting daily operations and incident logs, contributing to continuous improvement in service delivery.
CT Tech Aide
RWMC
Scottsbluff, Nebraska
06.2020 - 01.2021
- Assisted in performing CT scans, ensuring patient comfort and adherence to safety protocols while maintaining high standards of imaging accuracy.
- Collaborated with radiologists to enhance the quality of scan interpretations, demonstrating strong teamwork and communication skills.
- Documented patient information and imaging results in electronic health records, ensuring accuracy and compliance with healthcare regulations.
- Educated patients about procedures, fostering a supportive environment that promoted understanding and comfort during imaging processes.
CNA/MA
RWMC - The Village
Scottsbluff, Nebraska
01.2007 - 01.2020
- Provided compassionate care to residents, assisting with daily living activities and monitoring vital signs to ensure their well-being.
- Documented patient care accurately in electronic health records, maintaining compliance with HIPAA regulations and confidentiality standards.
- Delivered emotional support and companionship, enhancing residents' quality of life through meaningful interactions.
- Educated residents on health management practices, promoting healthier lifestyles and well-being.
Assistant to the Director
Dugan-Kramer Funeral Home
Scottsbluff, Nebraska
01.2006 - 01.2015
- Assisted families in planning and organizing funeral services, providing compassionate support during difficult times.
- Managed scheduling of viewings and memorial events, optimizing operations and ensuring a smooth experience for clients.
- Drafted professional correspondence and marketing materials, enhancing the funeral home's outreach and communication efforts.
- Ensured compliance with legal requirements for burials and managed the organization of necessary documentation, demonstrating attention to detail and professionalism.
- Collaborated with funeral directors to coordinate logistics, ensuring that services were delivered with dignity and respect.
Education
Bachelor of Science - Legal Studies
Purdue University
West Lafayette, IN03-2021
Skills
- Content Creation and Editing
- Strong Verbal and Written Communication
- Legal Documentation and Compliance
- Customer Service and Client Relations
- Crisis Management and Problem Solving
- Data Entry and Record Keeping
- Research and Information Gathering
- Time Management and Prioritization
- Team Collaboration and Coordination
- Adaptability in Fast-Paced Environments
- Empathy and Emotional Intelligence
- Professionalism and Integrity
- Video editing
- Audience engagement
- Digital photography
- Social media marketing
- Content strategy
- Social media management
- Brand development
- Content scheduling
- Content curation
- Social media content campaigns
- Photography
- Research
- SEO strategies
- SEO techniques
- Influencer collaboration
- Deadline management
- Editing and proofreading
- HTML and CSS coding
- Email campaigns
- Podcast production
- Website design
- Technical writing
- Whitepaper writing
- Chatbot development
- Problem-solving
Closing Statement
I am eager to leverage my diverse skills and experiences in content creation, legal documentation, and customer service to contribute to your team. My strong communication abilities and commitment to excellence make me a valuable candidate for the Content Creator position. Thank you for considering my application.
Timeline
AI Researcher
Independent Journalist
08.2024 - 04.2026
911 Dispatcher
Scott's Bluff County
03.2022 - 12.2025
CT Tech Aide
RWMC
06.2020 - 01.2021
Content Creator
Mactivated
01.2012 - Current
CNA/MA
RWMC - The Village
01.2007 - 01.2020
Assistant to the Director
Dugan-Kramer Funeral Home
01.2006 - 01.2015
Bachelor of Science - Legal Studies
Purdue University