Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Kingstrom

COLORADO SPRINGS,CO

Summary

Dynamic Pediatric Dental Assistant with a proven track record at Springs Pediatric Dental Care, excelling in patient care excellence and effective communication. Skilled in dental radiography and infection control, I enhanced patient satisfaction through education and streamlined appointment scheduling, contributing to practice growth and a welcoming environment for young patients.

Overview

9
9
years of professional experience

Work History

Pediatric Dental Assistant

Springs Pediatric Dental Care
06.2015 - 07.2020
  • Assisted with patient intake, ensuring accurate documentation and comfort during visits.
  • Prepared treatment areas by sterilizing instruments and setting up necessary equipment.
  • Educated patients and families on proper oral hygiene practices tailored for children.
  • Supported dentists during procedures, anticipating needs and maintaining a smooth workflow.
  • Managed appointment scheduling to optimize patient flow and minimize wait times.
  • Maintained inventory of dental supplies, ensuring availability for daily operations.
  • Implemented infection control protocols to promote a safe environment for patients and staff.
  • Collaborated with team members to enhance communication and improve patient experiences.
  • Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
  • Maintained a clean, safe environment in the treatment rooms, adhering to stringent sterilization protocols.
  • Improved patient comfort by providing educational materials and addressing their concerns regarding dental procedures.
  • Contributed to practice growth by delivering exceptional customer service, resulting in increased patient satisfaction and referrals.
  • Prepared treatment rooms efficiently before each procedure, setting up instruments and equipment as needed.
  • Collaborated with dental team members for seamless coordination of care for pediatric patients.
  • Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
  • Assisted dentists during procedures, effectively anticipating needs and reducing treatment times.
  • Facilitated better communication between parents and providers through clear explanations of dental treatment plans and procedures.
  • Ensured optimal oral health for pediatric patients with thorough teeth cleaning and fluoride treatments.
  • Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
  • Optimized patient flow in the dental office by coordinating with front desk staff, dental hygienists, and dentists for seamless transitions between appointments.
  • Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
  • Enhanced office efficiency by maintaining accurate patient records and scheduling appointments according to dentist availability.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Sterilized rooms and prepped equipment and instruments for Number procedures daily.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Took dental images following strict patient protection rules, applying lead aprons.
  • Prepared patient x-rays and images for dentist review.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Prepared and sterilized instruments and materials for use by dentists.
  • Verified patient insurance eligibility and benefits.
  • Designed dental report card to explain patient dental health status and treatment plans.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.

Host/server

Cheddars Cafe
08.2011 - 06.2015
  • Greeted and welcomed guests, ensuring a positive first impression.
  • Managed reservation system, coordinating seating and guest flow efficiently.
  • Assisted with menu explanations, enhancing guest dining experience through knowledge sharing.
  • Collaborated with kitchen staff to communicate special requests or dietary restrictions effectively.
  • Monitored dining area, promptly addressing guest needs and maintaining cleanliness standards.
  • Provided support in training new hosts on operations and customer service protocols.
  • Handled guest inquiries and concerns professionally, striving for resolution and satisfaction.
  • Maintained organized waiting list to optimize seating efficiency during peak times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
  • Collaborated with kitchen staff to communicate dietary restrictions or special requests from customers, ensuring accurate meal preparation.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered phone calls to take orders, give information and document reservations.

Education

Associates In Dental Assisting - Dental Assisting

Pikes Peak Community College
Colorado Springs, CO
05.2015

Mitchell High School
Colorado Springs, CO
05.2010

Skills

  • Strong communication skills
  • Insurance claims processing
  • Dental radiography proficiency
  • Professionalism and ethics
  • Oral hygiene education
  • Infection control protocols
  • Patient care excellence
  • Patient records management
  • Continuing education commitment
  • Pediatric dentistry
  • Appointment scheduling efficiency
  • Problem-solving capacity
  • Restorative procedures assistance
  • Sedation dentistry
  • Preventive dental care
  • Dental terminology
  • Treatment room setup
  • Team collaboration
  • HIPAA compliance
  • Dental radiography
  • Patient education
  • Patient scheduling
  • Sterilization techniques
  • Sanitation protocols
  • Electronic charting
  • Patient care coordination
  • Office management
  • Treatment room breakdown
  • First aid training
  • Appointment scheduling
  • Insurance billing
  • Dental staff assistance
  • Patient relations
  • X-ray processing
  • Knowledgeable in software
  • Dental staff support
  • OSHA regulations
  • Equipment sterilization
  • Data confidentiality measures
  • Medical records management
  • Patient intake procedures
  • Local anesthetic proficiency
  • Strong manual dexterity
  • Patient schedule management
  • Four-handed procedures
  • Chair-side support
  • Oral X-rays
  • Oral health education
  • Chairside assistance
  • Surgical setup
  • Taking X-rays
  • Strong writing and verbal skills
  • Dentrix proficiency
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Time management
  • Attention to detail
  • Cleaning and sanitizing
  • Multitasking
  • Disinfection and sterilization
  • Reliability
  • Multitasking Abilities

Timeline

Pediatric Dental Assistant

Springs Pediatric Dental Care
06.2015 - 07.2020

Host/server

Cheddars Cafe
08.2011 - 06.2015

Associates In Dental Assisting - Dental Assisting

Pikes Peak Community College

Mitchell High School

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Miranda Kingstrom