Miranda Kinney
Corinna,ME
Summary
Experienced Office Management and Administration Professional optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with all teams in ensuring operational and service excellence with Human Resources, Office Administrations and Workforce Development.
Overview
17
17
years of professional experience
Work History
Office Manager & Workforce Development Coordinator
Cianbro Institute
10.2018 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Creating, Improving, and Implementing Internal Leadership Programs from Foreman Level to Executive
- Provided exceptional customer service when addressing client, employees, and vendors inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Payroll/ Employee Reimbursement specialist for the department
- Monthly and Quarterly reporting and record auditing of all education handled within the department
- Oversee office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow for an administration team.
- Coordinated office events, meetings, apprenticeship program, certification testing and internal education programs ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies. Leaning processes from paper systems to electronic systems
- Co-instructors of our Fundamentals of Supervision classes, subject matter expert for all HR related topics.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services with hotel, food services and learning management platforms for our departments needs.
- Lead Administrator for all NCCER and NCCCO testing and compliance for craft skilled certifications
- Conduct weekly company New Hire orientations, working with the staffing department and recruiting to fills positions within the company, ensure a smooth onboarding process and understanding of the company policies and benefits.
- Team leader in all online learning modules and LMS platforms for all employees
- Administrative Manager for all employee training transcripts and certification renewals
HR Compliance
Cianbro Corporation
09.2016 - 10.2018
- Streamlined HR compliance processes by implementing efficient tracking systems and procedures.
- Maintained accurate records of employee attendance, vacation days, and sick leave for payroll purposes and HR compliance.
- Provided administrative HR support for employee records and reporting for operational/ client needs.
- Monitored and processed all DOT & FRA Drug Testing policies, procedure and quarterly reporting to auditors .
- Collaborated with regulatory affairs specialists to ensure compliance with all relevant industry regulations throughout the product development process.
- Conducted regular audits of HR processes to ensure compliance with federal and state employment laws.
- Enhanced compliance with federal and state labor laws by conducting regular audits of HR processes and procedures, identifying gaps, and implementing corrective actions.
Executive Assistant & HR Supervisor
Cianbro Corporation
04.2011 - 09.2016
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time for two Vice Presidents and the Director of External Affairs
- Prepared meeting notes, presentations and reports for 3 direct supervisors
- Books and processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Supervisor for the front desk/ switchboard/ data entry clerk
- Department payroll processor and credit card expense processor
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations for the building supply and mailing room.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field (High School Students and College Interns)
- Processed all charitable requests/ givings for the CIanbro Charitable Foundation
- Lead Administrator and processed for the Cianbro Brothers Scholarship Program.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Volunteered to help with Company/ Community Projects, member of the Share Committee
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Worked with senior management to initiate new projects and assist in various processes.
Hiring and Recruiting Administrative Assistant
Cianbro Corporation
02.2007 - 04.2011
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Assisted with human resources tasks such as updating employee files, checking references of potential hires and processes annual reviews for current employees.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Helped marketing team prepared for bid proposals and estimating team with submitting documentation for bids.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
Business Administration And Management
University of Southern Maine
Portland, MEBusiness Administration
Kennebec Valley Community College
Fairfield, MEHigh School Diploma -
Dexter Regional High School
Dexter, ME06.2005
Skills
- Customer Service
- Office Management
- Organizational Skills
- Lean Process Skills
- Excellent multi-tasking ability
- Document Management
- Payroll and budgeting
- Employee Supervision
- Event Coordination
- Employee Growth and Development Planning
- Travel Coordination
- Expert in MS Office, Abode, CMiC, OnBase, Field Timecard
Timeline
Office Manager & Workforce Development Coordinator
Cianbro Institute
10.2018 - Current
HR Compliance
Cianbro Corporation
09.2016 - 10.2018
Executive Assistant & HR Supervisor
Cianbro Corporation
04.2011 - 09.2016
Hiring and Recruiting Administrative Assistant
Cianbro Corporation
02.2007 - 04.2011
Business Administration And Management
University of Southern Maine
Business Administration
Kennebec Valley Community College
High School Diploma -
Dexter Regional High School
Similar Profiles
Zach PerrinZach Perrin
Project Superintendent at Cianbro CorporationProject Superintendent at Cianbro Corporation
Jacob RodiaJacob Rodia
Structural Welder at CianbroStructural Welder at Cianbro
Derek MelcicDerek Melcic
Carpenter at Starcon International/CianbroCarpenter at Starcon International/Cianbro
Linda FortinLinda Fortin
Material Handler at HH Brown Shoe CompanyMaterial Handler at HH Brown Shoe Company
Madison Hatin-BurttMadison Hatin-Burtt
Before and After School Care at Bangor YMCABefore and After School Care at Bangor YMCA