Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Director of Admissions
Avamere Rehabiliation Of Cascade Park
12.2006 - Current
Build and maintain professional relationships with referral source contacts including hospitals, physicians, clinic managers, insurance case managers, liaisons, and state and county caseworkers.
The primary responsibility of this position is to coordinate the admissions process to ensure optimal transition and adjustment to the facility for our residents.
Coordinate the admission of each new resident, ensuring resident's room is ready before they arrive and communicating with all departments to prepare for the new admission.
Conduct facility tours and ensure the interior of the facility is tour-ready and presents well to visitors at all times.
Assist in the resident admission orientation program, and provide residents with an admission information packet.
Review and explain to each new resident and/or resident's family facility room rates, billing procedures, visitor/guest privileges, restrictions and resident care procedures.
Maintain an accurate record of available beds and a resident waiting list.
Complete, maintain and analyze daily and monthly census reports
Social Services Coordinator, Director
Avamere Rehabiliation Of Cascade Park
01.2014 - 05.2023
Enhanced client satisfaction by providing comprehensive case management and coordinating services tailored to individual needs.
Streamlined communication between clients, agencies, and service providers for efficient service delivery.
Led interdisciplinary team meetings, fostering collaboration among professionals for improved client outcomes.
Monitored client progress through regular follow-up meetings, adjusting care plans as needed to ensure optimal results.
Maintained accurate records of all client interactions, keeping detailed notes on services provided and documenting any changes in circumstances or needs.
Reviewed client case files regularly to ensure up-to-date documentation, adherence to agency guidelines, and timely follow-ups as needed.
Ensure safe discharge plan post skilled nursing stay
Unit Clerk, Appointment/transportation Coordinator
Avamere Rehabiliation Of Cascade Park
11.2011 - 01.2014
Enhanced patient satisfaction by efficiently managing medical records and maintaining strict confidentiality standards.
Coordinate and schedule medical appointments and transportation for patients
Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
Performed various administrative tasks by filing, copying and faxing documents.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Certified Nursing Assistant
Avamere Rehabilaition Of Cascade Park
12.2006 - 11.2011
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Education
High School Diploma -
White Pass High School
Randle, WA
No Degree -
Clark College
Vancouver, WA
No Degree -
Centralia Community College
Centralia, WA
Skills
Decision Making
Staff Supervision
Data Analysis
Admissions Management
Critical Thinking
Customer Service
Time Management
Organizational Skills
Planning and Coordination
Admissions Oversight
Relationship Building
Attention to Detail
Timeline
Social Services Coordinator, Director
Avamere Rehabiliation Of Cascade Park
01.2014 - 05.2023
Unit Clerk, Appointment/transportation Coordinator
Avamere Rehabiliation Of Cascade Park
11.2011 - 01.2014
Director of Admissions
Avamere Rehabiliation Of Cascade Park
12.2006 - Current
Certified Nursing Assistant
Avamere Rehabilaition Of Cascade Park
12.2006 - 11.2011
High School Diploma -
White Pass High School
No Degree -
Clark College
No Degree -
Centralia Community College
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