Miranda Kologenski
Mesa,AZ
Summary
Committed to upholding high standards in communication and problem solving. Willing to work in high stress environment. I am well rounded in many areas and am willing to implement all of my past training into any job I do. A person can never stop growing and learning and I will never limit myself to new skills.
Resourceful and dedicated with motivational leadership, training and employee supervision experience. The last four years i have dedicated to being a correction officer has taught me many things. I take away from it the most is that learning even the smallest task can make a big impact.
Overview
10
10
years of professional experience
Work History
Corrections Officer
Androscoggin County Sheriff's Department
11.2023 - 08.2025
- Documented daily activities, incidents, and inmate interactions in logbooks accurately.
- Assisted in incident response by following established protocols during emergencies.
- Implemented conflict resolution strategies to maintain order among inmates effectively.
- Promoted a positive environment for rehabilitation with effective communication and conflict resolution skills.
- Assisted in intake and release of inmates.
- Prepared reports to document incidents and violations.
- Built solid relationships with staff and residents to keep institution safe and secure.
Correctional Corporal
Washington County Sheriff's Department
05.2021 - 10.2023
- Supervised daily operations within correctional facility to ensure safety and security compliance.
- Implemented conflict resolution strategies among inmates to reduce incidents and promote a peaceful environment.
- Completed daily task for inmate wellness. Examples: Medication pass, meal time, clothing change with laundry, supervised inmate behavior, and security searches.
- Supervised staff and assisted with advanced level task.
- Communication with police and deputies working with the facility.
- Trained new staff on facility protocols, emergency procedures, and communication techniques.
- Administrative responsibilities that were required of the supervisor.
Detail Specialist
Woodhouse Collision Center
05.2020 - 05.2021
- Inspected vehicles for quality assurance, identifying and rectifying defects in auto body repairs.
- Collaborated with technicians to ensure accurate repair processes aligned with industry standards.
- Streamlined detailing processes, enhancing workflow efficiency while maintaining high-quality outcomes.
- Enhanced vehicle appearance by meticulously detailing interior and exterior surfaces.
- Maintained clean, tidy and safe work environment.
- Maintained car detailing equipment and supplies in optimal condition for daily demands.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Sales Manager
Alohmah
01.2016 - 01.2018
- Fostered relationships with key clients, increasing customer retention and satisfaction rates.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- completed task including auditing multiple location.
- Advanced training in knowledge of products.
- Handled cash deposits and budget training for POS systems.
- Communicated with other store locations for quality in sales and product movement to high areas of product sale.
- Supervised staff and completed required tasks of a shift lead.
Education
High School Diploma -
Tekamah - Herman
Tekamah, NENo Degree - "C" Certificate
Criminal Justice Academy
Vassalboro, ME03-2024
Skills
- Verbal communication
- Leadership qualities
- File and record maintenance
- Crisis management
- Excellent problem solver
- Conflict resolution skills
- Mental health awareness
- Incident reporting
- Report writing
- Excel, Word, POS Systems
- Supervision of tasks
- Time management
Accomplishments
Most corrections departments require two years of experience to be eligible for promotion. I worked at a fast pace to learn everything available to me and completed a promotion in less than that time. I have always been dedicated and passionate about everything I learn. This will never stop as long as there is something new to learn.
Timeline
Corrections Officer
Androscoggin County Sheriff's Department
11.2023 - 08.2025
Correctional Corporal
Washington County Sheriff's Department
05.2021 - 10.2023
Detail Specialist
Woodhouse Collision Center
05.2020 - 05.2021
Sales Manager
Alohmah
01.2016 - 01.2018
High School Diploma -
Tekamah - Herman
No Degree - "C" Certificate
Criminal Justice Academy