Professional Summary
Overview
Work History
Education
Skills
Certification
References and contacts
Timeline

Miranda Laney

Roane County (Tn) Office Of Emergency Services & Homeland Security
Rockwood,TN
1
Certification
18
Years of experience

Dedicated Deputy Sheriff with proven skills in emergency response, criminal investigation, and public safety. Committed to maintaining community safety through effective incident management and ethical practices.

Work History

Deputy Sheriff

2 Years 10 Months
Roane County (Tn) Office Of Emergency Services & Homeland Security | 07.2023 - 05.2026
  • Responded promptly to emergency calls, coordinating with local agencies for effective resolution.
  • Conducted routine patrols to ensure public safety and deter criminal activity.
  • Assisted in community outreach programs, promoting crime prevention and safety awareness.
  • Maintained accurate records of incidents and investigations, ensuring compliance with legal standards.
  • Collaborated with team members during high-stress situations to enhance operational efficiency.
  • Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
  • Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
  • Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
  • Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
  • Thoroughly analyzed criminal information and processed crime scenes.

911 Dispatcher

1 Year 2 Months
Roane County (Tn) Office Of Emergency Services & Homeland Security | 05.2022 - 07.2023
  • Coordinated communication between first responders and dispatch teams for optimal response times.
  • Operated multi-line telephone systems to efficiently respond to emergency calls.
  • Maintained accurate logs of emergency incidents and resource allocation throughout shifts.
  • Assisted in training new dispatchers on protocols and use of emergency response software.
  • Monitored radio communications to ensure timely updates and information sharing among units.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.

Dispatcher

1 Year 5 Months
Loudon County E911 | 12.2020 - 05.2022
  • Operated advanced dispatch software to track units and manage incident responses efficiently.
  • Coordinated with law enforcement and emergency services to prioritize response actions based on urgency.
  • Managed emergency communications between dispatchers and responders, ensuring timely information flow.
  • Trained new staff on operational procedures, enhancing overall team performance and efficiency.

Detention Officer

2 Years 3 Months
Gilmer County Georgia Government-Sheriff's Office | 07.2018 - 10.2020
  • Supervised inmate activities and maintained order during daily operations.
  • Conducted regular inspections to ensure security protocols were followed effectively.
  • Enforced compliance with safety regulations and policies within the detention facility.
  • Collaborated with law enforcement agencies to manage high-risk situations efficiently.
  • Oversaw daily operations and team performance as acting supervisor.
  • Facilitated comprehensive training programs for newly hired officers.

Corrections Specialist

6 Months
The Transition House | 08.2016 - 02.2017
  • Coordinated case management efforts with multidisciplinary teams to ensure comprehensive support services.
  • Developed and implemented individualized rehabilitation plans for clients transitioning from incarceration.
  • Conducted assessments to identify client needs and facilitate appropriate resource allocation.
  • Mentored junior staff in best practices for client engagement and crisis intervention strategies.
  • Escorted inmates to and from medical officers, visitation rooms and religious services.

Technical Support Engineer

8 Months
ADT | 11.2014 - 07.2015
  • Diagnosed and resolved technical issues for clients, enhancing user satisfaction and system performance.
  • Provided remote support utilizing ticketing systems to track and manage customer inquiries effectively.
  • Collaborated with cross-functional teams to implement software updates, ensuring compatibility and reliability across platforms.

Security Officer

2 Years 4 Months
Allied Barton Security Agency | 08.2008 - 12.2010
  • Conducted regular patrols, identifying and addressing potential security threats.
  • Managed access control procedures, verifying credentials of visitors and employees.
  • Responded promptly to alarms, incidents, and emergencies, coordinating with local law enforcement as necessary.
  • Monitored premises to ensure safety and security for all personnel and property.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Monitored CCTV cameras and alarm systems for security breaches.

Education

Associate of Science - Criminal Justice

Roane State Community College | Harriman, TN | 07-2021
  • Relevant Coursework: criminal justice

TN Peace Officer & Standards Training - Peace Officer

Knox County Police -TRAINING ACADEMY | Knoxville, TN | 01-2023

(POST) certification in good standing through 2029 classified as active

Healthcare Science Associate - Health Care Administration

Chattahoochee Technical College | Marietta, GA | 08-2011

Skills

Incident response
Crisis response
Emergency management
Criminal investigation
Arrest procedures
Crisis intervention
Traffic enforcement
Public compliance
Judicial collaboration
Detention protocols
Crisis management

Certification

  • Tn Peace Officer Standards Training -2023

References and contacts

1- Trae Sweeten, Andersen county sheriff's office.  Deputy Sheriff

contact; 423 237 8144

2-  David Elsea, Roane County Sheriffs office.  Sergeant

contact; 865 320 3023

3-  Kirsten Gentry, (personal reference) homemaker, 

contact; 865 224 0911

Timeline

Deputy Sheriff

Roane County (Tn) Office Of Emergency Services & Homeland Security
07.2023 - 05.2026Read More

911 Dispatcher

Roane County (Tn) Office Of Emergency Services & Homeland Security
05.2022 - 07.2023Read More

Dispatcher

Loudon County E911
12.2020 - 05.2022Read More

Detention Officer

Gilmer County Georgia Government-Sheriff's Office
07.2018 - 10.2020Read More

Corrections Specialist

The Transition House
08.2016 - 02.2017Read More

Technical Support Engineer

ADT
11.2014 - 07.2015Read More

Security Officer

Allied Barton Security Agency
08.2008 - 12.2010Read More

Knox County Police -TRAINING ACADEMY

TN Peace Officer & Standards Training from Peace Officer
Read More

Roane State Community College

Associate of Science from Criminal Justice
Read More

Chattahoochee Technical College

Healthcare Science Associate from Health Care Administration
Read More
Miranda Laney