Roane County (Tn) Office Of Emergency Services & Homeland Security
Rockwood,TN
1
Certification
18
Years of experience
Dedicated Deputy Sheriff with proven skills in emergency response, criminal investigation, and public safety. Committed to maintaining community safety through effective incident management and ethical practices.
Work History
Deputy Sheriff
2 Years 10 Months
Roane County (Tn) Office Of Emergency Services & Homeland Security | 07.2023 - 05.2026
Responded promptly to emergency calls, coordinating with local agencies for effective resolution.
Conducted routine patrols to ensure public safety and deter criminal activity.
Assisted in community outreach programs, promoting crime prevention and safety awareness.
Maintained accurate records of incidents and investigations, ensuring compliance with legal standards.
Collaborated with team members during high-stress situations to enhance operational efficiency.
Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Participated actively in ongoing training programs designed to enhance skills necessary for deputy sheriff duties.
Thoroughly analyzed criminal information and processed crime scenes.
911 Dispatcher
1 Year 2 Months
Roane County (Tn) Office Of Emergency Services & Homeland Security | 05.2022 - 07.2023
Coordinated communication between first responders and dispatch teams for optimal response times.
Operated multi-line telephone systems to efficiently respond to emergency calls.
Maintained accurate logs of emergency incidents and resource allocation throughout shifts.
Assisted in training new dispatchers on protocols and use of emergency response software.
Monitored radio communications to ensure timely updates and information sharing among units.
Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
Dispatcher
1 Year 5 Months
Loudon County E911 | 12.2020 - 05.2022
Operated advanced dispatch software to track units and manage incident responses efficiently.
Coordinated with law enforcement and emergency services to prioritize response actions based on urgency.
Managed emergency communications between dispatchers and responders, ensuring timely information flow.
Trained new staff on operational procedures, enhancing overall team performance and efficiency.
Detention Officer
2 Years 3 Months
Gilmer County Georgia Government-Sheriff's Office | 07.2018 - 10.2020
Supervised inmate activities and maintained order during daily operations.
Conducted regular inspections to ensure security protocols were followed effectively.
Enforced compliance with safety regulations and policies within the detention facility.
Collaborated with law enforcement agencies to manage high-risk situations efficiently.
Oversaw daily operations and team performance as acting supervisor.
Facilitated comprehensive training programs for newly hired officers.
Corrections Specialist
6 Months
The Transition House | 08.2016 - 02.2017
Coordinated case management efforts with multidisciplinary teams to ensure comprehensive support services.
Developed and implemented individualized rehabilitation plans for clients transitioning from incarceration.
Conducted assessments to identify client needs and facilitate appropriate resource allocation.
Mentored junior staff in best practices for client engagement and crisis intervention strategies.
Escorted inmates to and from medical officers, visitation rooms and religious services.
Technical Support Engineer
8 Months
ADT | 11.2014 - 07.2015
Diagnosed and resolved technical issues for clients, enhancing user satisfaction and system performance.
Provided remote support utilizing ticketing systems to track and manage customer inquiries effectively.
Collaborated with cross-functional teams to implement software updates, ensuring compatibility and reliability across platforms.
Security Officer
2 Years 4 Months
Allied Barton Security Agency | 08.2008 - 12.2010
Conducted regular patrols, identifying and addressing potential security threats.
Managed access control procedures, verifying credentials of visitors and employees.
Responded promptly to alarms, incidents, and emergencies, coordinating with local law enforcement as necessary.
Monitored premises to ensure safety and security for all personnel and property.
Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Monitored CCTV cameras and alarm systems for security breaches.
Education
Associate of Science - Criminal Justice
Roane State Community College | Harriman, TN | 07-2021
Relevant Coursework: criminal justice
TN Peace Officer & Standards Training - Peace Officer
Knox County Police -TRAINING ACADEMY | Knoxville, TN | 01-2023
(POST) certification in good standing through 2029 classified as active
Healthcare Science Associate - Health Care Administration
Chattahoochee Technical College | Marietta, GA | 08-2011
Skills
Incident response
Crisis response
Emergency management
Criminal investigation
Arrest procedures
Crisis intervention
Traffic enforcement
Public compliance
Judicial collaboration
Detention protocols
Crisis management
Certification
Tn Peace Officer Standards Training -2023
References and contacts
1- Trae Sweeten, Andersen county sheriff's office. Deputy Sheriff
contact; 423 237 8144
2- David Elsea, Roane County Sheriffs office. Sergeant