Dedicated sales and marketing professional with proven success exceeding goals, retaining customers and maintaining strong reputation for customer satisfaction.
Overview
16
16
years of professional experience
Work History
Buyer
CMC
11.2015 - Current
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Maintained complete documentation and records of all purchasing activities.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Developed and improved account relationships.
Forecasted purchasing trends.
Engaged with customers to effectively build rapport and lasting relationships.
Negotiated and executed contracts.
Transportation Lead Dispatcher
CMC
06.2012 - 11.2015
Planned and oversaw transportation activities.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Scheduled shifts and shift changes to accommodate workload and customer needs.
Cashier
CMC
10.2011 - 06.2012
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Operated cash register to record transactions accurately and efficiently.
Learned duties for various positions and provided backup at key times.
Sales Lead
Kids Footlocker
09.2007 - 12.2010
Trained, coached, and mentored new sales associates for maximum performance.
Used POS system to process sales, returns, online orders, and gift card activations.
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Increased sales and customer satisfaction through personalized servicing.
Up-sold and cross-sold products effectively, driving sales and increasing revenue.
Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
Greeted customers and provided product advice to increase sales.
Monitored sales team performance and provided constructive feedback.
Kept detailed track of sales and customer information in company system.
Participated in store meetings and product training sessions to understand and sell items.
Assisted in development of monthly sales goals to motivate team and drive business objectives.
Performed inventory control procedures to manage stock.