Adhered strictly to HIPAA regulations when dealing with confidential information.
Reported changes in patient status to nursing staff in a timely manner.
Managed multiple tasks simultaneously while maintaining attention to detail.
Assisted patients with activities of daily living including bathroom, feeding newborns, changing newborns, and doing twenty-four hour screenings on newborns.
Draw labs on patients.
Patient Care Technician
Bellevue Women's Center
Troy, New York
10.2023 - Current
Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements, accurately and reported any abnormalities to the supervising physician.
Documented medical data in patient charts, facilitating accurate records.
Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
Stocked supplies and instruments for examination rooms.
Supported physicians in examinations, procedures, and diagnostic tests.
Triaged patients and performed vital checks for patient flow facilitation.
Pharmacy Assistant
Price Chopper
Albany, New York
01.2019 - 02.2022
Verified dosages and measured medications for prescriptions.
Maintained patient confidentiality when handling records and sensitive data.
Complied with state regulations to maintain safe, clean pharmacy.
Organized work flow in order to meet deadlines for timely completion of tasks.
Triaged incoming phone calls, assisting callers or escalating therapeutic inquiries to pharmacists.
Coordinated with prescriber or pharmacist to clarify issues or problems with dosing or instructions.
Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
Cashier
BJ's Wholesale Club
Albany, New York
10.2018 - 01.2019
Operated cash register and accurately processed payments, returns, and exchanges.
Provided efficient and courteous service to customers.
Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Provided customers with product information and responded to inquiries courteously and promptly.
Developed strong customer service skills by providing efficient and accurate service.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Built and maintained positive working relationships with co-workers.
Supported other departments within the store by providing assistance when needed.
Provided excellent customer service by greeting customers and offering assistance.
Used POS system to complete purchases for customers.
Accurately processed customer payments using cash, credit cards, and checks.
Cashier
Price Chopper
Albany, New York
05.2016 - 09.2018
Operated cash register and accurately processed payments, returns, and exchanges.
Provided efficient and courteous service to customers.
Managed large amounts of cash accurately during busy hours in a fast-paced environment.
Ensured compliance with all company policies related to cash handling procedures.
Processed customer orders and ensured the accuracy of their purchases.
Supported other departments within the store by providing assistance when needed.
Developed strong customer service skills by providing efficient and accurate service.
Resolved and de-escalated issues to address customer concerns.
Used POS system to complete purchases for customers.
Kept up-to-date on new products, services, promotions, and pricing structures.
Assisted customers with locating items throughout the store when needed.
Assisted customers with locating products throughout the store and provided product knowledge information as needed.
Verified age requirements for certain products when necessary.
Followed all safety protocols regarding cash handling and security procedures.
Applied suggestive selling techniques to increase sales.
Prevented store losses using awareness, attention-to-detail, and integrity.
Assisted in garnering membership signups and product returns.