Miranda Long
San Jose,CA
Summary
Dynamic professional with a proactive mindset and a strong work ethic, known for effective communication and rapid adaptability. Consistently demonstrates the ability to learn quickly and contribute to team success. Committed to supporting organizational objectives through collaboration and dedication.
Overview
16
16
years of professional experience
Work History
Office Assistant
Stevens Creek Toyota
San Jose, CA
03.2022 - Current
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Provided administrative support to multiple departments as needed.
- Supported bookkeeping tasks such as invoicing and expense tracking.
- Answered phone calls and directed them to appropriate personnel.
- Monitored and directed work of lower-level clerks.
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Completed and mailed contracts, invoices or checks.
- Assisted in the onboarding process for new hires by preparing workspaces and materials.
Store Manager
Starbucks
Santa Clara, CA
04.2009 - 01.2022
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed customer feedback to make operational improvements and promote satisfaction.
- Delegated work to staff, setting priorities and goals.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Established store tactics and strategies to achieve operational performance and sales goals.
- Strengthened work flow productivity by hiring, managing and developing top talent.
Education
Associate of Science - Business Administration
West Valley College
Saratoga, CASkills
- Call handling
- Bookkeeping
- Payment processing
- Administrative support
- Documentation and reporting
- Mail distribution
- Opening and closing procedures
- Clerical support
- Verbal communication
- Organizing and categorizing
- Filing and data archiving
- AR/AP
- Time management
- Data entry
References
References available upon request.
Timeline
Office Assistant
Stevens Creek Toyota
03.2022 - Current
Store Manager
Starbucks
04.2009 - 01.2022
Associate of Science - Business Administration
West Valley College
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