Miranda Lopez
Sacramento,CA
Summary
Friendly and hardworking college student with hands-on experience in customer service, retail, and food service. Enjoys connecting with customers and creating a welcoming experience while staying organized and efficient in busy environments. Reliable team player with strong communication skills, cash-handling experience, and the ability to learn quickly and adapt to different responsibilities.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Cashier / Retail Sales Associate
Footlocker
Sacramento, CA
01.2025 - Current
- Provide friendly, attentive customer service by greeting customers, answering questions, and helping meet individual needs.
- Process cash, credit, and electronic payments accurately while assisting multiple customers in a fast-paced environment.
- Maintain a clean, organized, and safe sales floor to create a welcoming customer experience.
- Restock merchandise and organize inventory to keep products accessible and the store running efficiently.
- Collaborate with team members through clear communication, teamwork, and attention to detail.
- Adapt quickly to changing customer needs and store priorities during busy shifts.
Caregiver
NoorCare
Sacramento, CA
06.2025 - 04.2026
- Assisted clients with daily activities while providing patient, respectful, and attentive support.
- Communicated clearly with clients and supervisors regarding needs, schedules, and changes in condition.
- Maintained a clean, safe, and organized environment while following established procedures.
- Coordinated errands and grocery shopping while supporting clients' individual needs.
- Built positive relationships through dependable service, patience, and professionalism.
Shift Manager
McDonald's
Sacramento, CA
08.2023 - 01.2025
- Supervised daily operations and supported team members during high-volume shifts.
- Delivered friendly customer service while helping maintain an efficient and welcoming environment.
- Trained new employees on company procedures, customer service standards, and workplace expectations.
- Assisted with shift responsibilities, problem-solving, and maintaining smooth store operations.
- Coordinated employee break schedules to maintain efficient workflow and adequate staffing.
- Maintained cleanliness, sanitation, and organization of food preparation and customer service areas.
Courtesy Clerk
BelAir
Sacramento, CA
05.2022 - 08.2023
- Delivered friendly and prompt customer service during busy store hours.
- Assisted customers with groceries, carry-out service, and store navigation.
- Maintained clean and organized checkout stations and store areas.
- Retrieved carts and helped maintain a safe environment for customers and staff.
- Collaborated with team members to support efficient front-end operations.
Education
Bachelor of Science in Health Sciences
California State University, Sacramento
Sacramento, CA05-2028
High School Diploma -
Rosemont High School
Sacramento06-2024
Skills
- Customer service
- Cash handling
- Customer engagement
- Team collaboration
- Verbal communication
- Food safety
- Store organization
- Multitasking
- Time management
- Problem-solving
Certification
- CPR Certified
- First Aid Certified
Timeline
Caregiver
NoorCare
06.2025 - 04.2026
Cashier / Retail Sales Associate
Footlocker
01.2025 - Current
Shift Manager
McDonald's
08.2023 - 01.2025
Courtesy Clerk
BelAir
05.2022 - 08.2023
High School Diploma -
Rosemont High School
Bachelor of Science in Health Sciences
California State University, Sacramento
Volunteer Experience
Food Vendor / Cashier Volunteer
My Lumpia Lady — Sacramento, CA | 2022 - Current
- Provide friendly and efficient customer service in high-volume food-service environments.
- Operate cash registers and accurately process cash and electronic payments.
- Take customer orders, answer questions, and ensure orders are prepared and communicated accurately.
- Assist multiple customers efficiently while maintaining a positive and welcoming experience during busy periods.
- Collaborate with team members to maintain an organized, clean, and welcoming service area.
- Assist with setup and cleanup while following food-safety and cleanliness standards.