Summary
Overview
Work History
Education
Skills
Timeline
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Miranda Macias

Summary

Veterinary Receptionist with a strong background in customer service and data management. Recognized for enhancing client satisfaction and streamlining office operations. Demonstrating 5 years of experience, excels in communication, appointment scheduling, and maintaining organized environments to ensure efficient clinic operations. Eager to leverage skills in a supportive healthcare setting, contributing to seamless patient care and team collaboration. Motivated individual offering a strong work ethic and punctuality. Utilizes organizational and team collaboration skills to improve processes. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Veterinary Receptionist

Parktown Veterinary Clinic
09.2023 - Current
  • Resolve client issues swiftly, enhancing satisfaction and accuracy in data updates
  • Collaborate with team to clarify medication instructions, reducing errors
  • Efficiently handle communications, ensuring seamless clinic operations
  • Maintain organized pharmacy and inventory for optimal safety and efficiency
  • Support staff with safe animal handling and effective patient referrals
  • Facilitate seamless communication between clients and healthcare professionals, addressing medication inquiries and dosage concerns promptly
  • Implement efficient call and message management systems, optimizing inquiry routing and enhancing overall clinic communication.

Starbucks Barista

Starbucks
10.2020 - 09.2023
  • Efficiently managed tasks, enhancing customer service during peak hours
  • Improved drink presentation, boosting customer satisfaction
  • Created a welcoming environment, promptly addressing customer needs
  • Collaborated effectively, improving team dynamics and efficiency
  • Mentored new staff, ensuring high service standards and smooth onboarding
  • Conceptualized and executed themed promotions, driving sales growth and fostering a vibrant, community-oriented store atmosphere.

Education

High School -

Andrew High School
San Jose, CA

Bachelor in Art for Humanities and Communications Studies - undefined

California State University-Monterey Bay
Seaside, CA
05.2026

Associate in Art for Transfer in Communications Studies - undefined

Evergreen Valley College
San Jose, CA
05.2024

Skills

  • Bilingual (Expert)
  • Appointment Scheduling
  • Data Entry
  • Customer Engagement
  • Database Management
  • Adaptability
  • Customer Retention
  • Team Collaboration
  • Scheduling Optimization
  • Client Relations
  • Team Support
  • Inventory Control
  • Community Outreach
  • Communication Enhancement

Timeline

Veterinary Receptionist

Parktown Veterinary Clinic
09.2023 - Current

Starbucks Barista

Starbucks
10.2020 - 09.2023

High School -

Andrew High School

Bachelor in Art for Humanities and Communications Studies - undefined

California State University-Monterey Bay

Associate in Art for Transfer in Communications Studies - undefined

Evergreen Valley College
Miranda Macias