Ice Cream Server
Dippin Dots
07.2023 - 07.2023
- Enhanced customer satisfaction by providing efficient and friendly service during peak hours.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Assisted in inventory management, reducing waste and optimizing product usage.
- Contributed to increased sales by upselling toppings, flavor combinations, and specialty items.
- Developed strong knowledge of menu offerings to provide personalized recommendations for customers with dietary restrictions or preferences.
- Collaborated with team members to maintain smooth operations during high-volume periods.
- Handled cash transactions accurately, promoting trust between the business and its customers.
- Addressed customer inquiries and concerns promptly, fostering an atmosphere of exceptional service.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
- Received consistently positive feedback from customers on quality of service provided, contributing to repeat business and loyalty.
- Assisted with merchandising efforts by stocking shelves and arranging displays for optimal visual appeal.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Kept tidy and organized area to comply with cleanliness standards.
- Observed health code regulations and internal policies for cleaning and sanitizing.
