Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Makowski

Kansas City,MO

Summary

Dependable customer service professional dedicated to delivering exceptional service across diverse clientele. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recent relocation to the Midwest presents an opportunity to leverage existing expertise while pursuing growth in a dynamic career environment.

Overview

8
8
years of professional experience

Work History

Traffic Controller

NETC
Epsom, NH
01.2024 - 01.2025
  • Communicated regularly with supervisors regarding changes in traffic patterns or new construction projects that impacted existing routes.
  • Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
  • Directed traffic through work zones while maintaining safety for all drivers, pedestrians and workers

Merchandising Specialist

Floor & Decor
Nashua, NH
12.2022 - 01.2024
  • Tracked store inventory and oversaw ordering processes.
  • Performed regular audits of store shelves to ensure accuracy of pricing labels.
  • Discussed merchandise needs with shift supervisors.
  • Assisted customers with selecting appropriate products based on their needs.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.

PCA

Home Instead
Nashua, NH
01.2022 - 12.2022
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
  • Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.

Team Member

Planet Fitness
Merrimack, NH
03.2018 - 11.2021
  • Maintained accurate records of member attendance for group classes.
  • Returned equipment to proper locations and re-racked weights, equipment and accessories.
  • Answered phone calls from current and potential customers regarding their questions or concerns about the fitness center's offerings.
  • Enforced safety rules and procedures to minimize injuries.
  • Performed administrative tasks such as filing paperwork, updating records, and preparing reports.

Sales Associate

Shell Gas Station
Nashua, NH
02.2018 - 11.2021
  • Cleaned shelves, counters and tables to maintain organized store.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Followed company security procedures for handling large sums of money.
  • Ensured timely delivery of products by coordinating with suppliers and vendors.

Assistant Teacher

Lisa's Tippy Toes Center
Merrimack, NH
01.2017 - 02.2019
  • Maintained safe, educational environment for students during learning and free play time.
  • Maintained accurate records of student attendance.
  • Communicated regularly with parents, teachers, and administrators regarding student progress and needs.
  • Supervised small group activities.
  • Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
  • Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment

Education

High School Diploma -

Merrimack High School
New Hampshire
06-2019

Skills

  • Traffic safety expert
  • First aid and CPR certified
  • Counting inventory
  • Pallet jack operation
  • Data entry
  • Forklift operation
  • Medication coordination
  • Compassionate client care
  • Care plan management
  • Housekeeping
  • Records maintenance

Timeline

Traffic Controller

NETC
01.2024 - 01.2025

Merchandising Specialist

Floor & Decor
12.2022 - 01.2024

PCA

Home Instead
01.2022 - 12.2022

Team Member

Planet Fitness
03.2018 - 11.2021

Sales Associate

Shell Gas Station
02.2018 - 11.2021

Assistant Teacher

Lisa's Tippy Toes Center
01.2017 - 02.2019

High School Diploma -

Merrimack High School

Similar Profiles

CREATE PROFILE
Miranda Makowski