Miranda Manning
Fayetteville,AR
Summary
Detail-oriented Registered Medical Assistant with a proven track record in clinical operations and patient care. Expertise in performing medical procedures and ensuring regulatory compliance enhances clinic efficiency and elevates patient satisfaction. Strong organizational skills successfully optimize patient flow and significantly reduce wait times. Committed to fostering positive patient relationships and contributing to team success within dynamic healthcare environments.
Experienced with medical documentation and patient interaction, contributing to effective healthcare delivery. Utilizes precise transcription and administrative skills to support medical teams. Knowledge of electronic health records and medical terminologies ensures high accuracy and efficient workflow.
Overview
1
1
Language
1
1
Certification
9
9
years of professional experience
Work History
Medical Scribe/Medical Assistant
Washington Regional Shiloh Clinic
Springdale, United States
01.2023 - Current
- Conducted preliminary patient assessments, including vital signs and medical history, to facilitate timely care.
- Communicated effectively with patients to gather medical histories and answer inquiries, improving overall patient engagement.
- Prepared and processed medical documentation, including referrals and prescriptions, to support efficient patient care.
- Accurately transcribed medical records, including patient histories, physical examinations, diagnostic tests, and treatment plans.
- Maintained a high level of attention to detail while documenting patient encounters in electronic health record (EHR) systems.
- Implemented administrative procedures that streamlined patient flow and minimized wait times.
- Engaged in ongoing education and training to stay current with medical terminology and documentation standards.
- Supported billing and coding processes for insurance claims, enhancing revenue cycle efficiency.
- Ensured proper coding of diagnoses, procedures, medications, and other relevant information in accordance with industry standards (e.g., ICD-10).
- Coordinated referrals to specialists and scheduled follow-up appointments for patients as directed by physicians.
- Performed basic laboratory tests including blood draws, urinalysis, and EKGs under physician supervision.
- Provided clear instructions to patients regarding medication administration, test preparations, and post-care procedures.
- Assisted with minor surgical procedures by preparing sterile instruments and assisting the physician as needed.
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies for procedures.
- Developed and implemented administrative procedures to improve patient flow and reduce wait times.
- Provided support during patient discharge, ensuring patients understood their follow-up care instructions.
- Managed medical records for multiple physicians, organizing files and ensuring confidentiality of sensitive information.
- Provided education to patients on chronic disease management strategies, facilitating better self-care for conditions like diabetes and asthma.
Certified Medical Assistant
Med Express Urgent Care
Springdale, United States
11.2020 - 06.2023
- Provided direct assistance to healthcare providers during diagnostic procedures and minor surgeries, ensuring sterile technique compliance and patient safety throughout care.
- Executed scheduled lab tests and standardized procedures to verify quality control adherence and ensure precise, complete results documentation.
- Coordinated new staff onboarding, delivering best-practice training and reinforcing practices to improve team collaboration.
- Developed patient-centered communication and relationship management to maintain trust and promote comfort during healthcare journey.
- Administered electrocardiogram testing to capture cardiac electrical signals for patient assessment and condition diagnosis.
- Collected blood specimens and executed COVID-19 and flu assays to confirm accurate patient diagnosis.
- Oversaw patient referral management workflow to specialists, facilitating routing for advanced medical care needs.
Registered Medical Assistant
Northwest Medical Clinic (Float Pool)
Springdale, United States
07.2017 - 09.2020
- Achieved operational efficiency through multi-clinic engagement in northwest float pool, positively impacting patient care delivery. Enhanced physician support by optimizing scheduling, lab communications, appointment management, medication refills, and medical records processing. Secured accurate billing and coding for insurance claims, bolstering financial integrity of the clinic. Facilitated prompt lab orders for patient testing, significantly improving diagnostic capabilities and patient outcomes. Streamlined front desk operations, resulting in marked improvements in patient check-in efficiency and satisfaction rates. Executed medical procedures, including birth control and joint injections, leading to superior patient care outcomes. Maintained high standards of patient safety by implementing thorough sterilization protocols and managing suture and staple removals. Established a seamless referral process, greatly enhancing patient access to specialized medical care. Coordinated efficient scheduling for CT, MRI, and hysterectomy procedures, optimizing resource allocation within the clinic. Showcased adaptability by executing the responsibilities of a medical assistant and a lab technician independently. Achieved cross-training across all clinic functions, significantly enhancing operational flexibility. Completed billing and coding processes with accuracy, ensuring proper chart closures and efficient insurance claim submissions.
- Verified readiness of examination rooms and clinical equipment in advance of patient examinations to maintain smooth clinical operations.
- Documented patient histories, vital signs, and laboratory results within electronic health records, maintaining consistent accuracy for clinical decision-making.
- Delivered comprehensive support across Northwest Float Pool, gaining exposure in every clinic. Enhanced physician efficiency by providing dedicated assistance, managing scheduling and patient care tasks. Entered the Float Pool immediately after education to explore optimal clinic settings for career fulfillment. Discovered a passion for busy clinics during travels, aspiring to establish a full-time partnership with a physician. Achieved timely processing of patient billing and coding for insurance claims. Facilitated lab orders for thorough patient testing and analysis, ensuring quality outcomes. Executed front desk operations, optimizing patient check-ins and addressing inquiries effectively. Performed critical medical procedures, including birth control and joint injections, with care. Managed sterilization processes and assisted with suture and staple removal procedures diligently. Streamlined referral processes to connect patients with specialized care. Coordinated precise scheduling for CT, MRI, and hysterectomy procedures. Accomplished duties as both medical assistant and lab technician independently, demonstrating versatility. Attained cross-training in all clinic roles, including billing and coding tasks. Performed timely billing and coding at the conclusion of patient visits, ensuring accurate insurance claim submissions.
Education
High School Diploma -
Har-Ber High School
Springdale, United States01-2016
Medical - Medical Assistant
Blue Cliff College
Fayetteville, United States01-2017
Skills
- Patient record management
- EHR system administration
- Compliance with HIPAA standards
- Referral process optimization
- Comprehensive patient management
- Patient assessment
- Clinical lab analysis
- Aseptic procedure expertise
- Expertise in graphical data representation
- Appointment coordination
- Medical claims processing
- Meticulous attention to specifics
- Inventory control
- Effective time management
- Effective communication
- Patient communication
- Data retention management
- Electronic health record management
Certification
- CCMA Certification, Certified Safety Professional, Medical Billing Certification, Certified Phlebotomy Technician, EKG Certification, RMA, Certified Medical Assistant, AED Certification, CPR Certification
Languages
English
Full Professional
Title
Title: Registered Medical Assistant | Certified Medical Assistant | Medical Scribe/Medical Assistant
Timeline
Medical Scribe/Medical Assistant
Washington Regional Shiloh Clinic
01.2023 - Current
Certified Medical Assistant
Med Express Urgent Care
11.2020 - 06.2023
Registered Medical Assistant
Northwest Medical Clinic (Float Pool)
07.2017 - 09.2020
High School Diploma -
Har-Ber High School
Medical - Medical Assistant
Blue Cliff College