Miranda Martinez
Phoenix
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Work Study Student
South Mountain Community College
08.2023 - Current
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Interacted with faculty by phone, email, or in-person to provide information.
- Greeted incoming office visitors, answered questions, and directed individuals to office locations.
- Assisted in planning and running special events such as orientations, conferences and fundraisers.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Front Desk
Pilates Tempe
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated..
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Collected payments, processed transactions and updated relevant records.
Shift Lead
Crumbl Cookies
02.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Kept employees operating productively and working on task to meet business and customer needs.
- Completed cash and credit card transactions accurately using POS software.
- Mix and bake cookie dough as well as frosting
- Prepared products to be sold while maintaining quality
Restaurant Hostess
Zipps Sports Grill
11.2020 - 03.2021
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Used cash registers and credit card machines to cash out customers.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Associates of Arts - Psychology in Behavioral health sciences
South Mountain Community College
11.2023
Skills
- Administrative Support
- Spreadsheet Development
- Compiling Data
- Computer Skills
- Event Planning Assistance
- Operations Monitoring
- Work Delegation
- Cash Handling
Timeline
Work Study Student
South Mountain Community College
08.2023 - Current
Front Desk
Pilates Tempe
06.2023 - Current
Shift Lead
Crumbl Cookies
02.2021 - Current
Restaurant Hostess
Zipps Sports Grill
11.2020 - 03.2021
Associates of Arts - Psychology in Behavioral health sciences
South Mountain Community College
Similar Profiles
Chabrier BaileyChabrier Bailey
Work Study Office Assistant at South Mountain Community CollegeWork Study Office Assistant at South Mountain Community College
Michael GibsonMichael Gibson
Youth Worship Coordinator at South Mountain Community ChurchYouth Worship Coordinator at South Mountain Community Church
Chad J. DavisChad J. Davis
Director of Information Technology at Turtle Mountain Community College, PO Box 340, Belcourt, ND 58316Director of Information Technology at Turtle Mountain Community College, PO Box 340, Belcourt, ND 58316