Dynamic Team Lead at Leprino Foods with a proven track record in coaching and mentoring, enhancing team performance, and fostering a collaborative environment. Expert in conflict resolution and attention to detail, I successfully streamlined workflows, significantly improving operational efficiency and employee engagement. Committed to excellence and customer focus, I drive results through effective leadership.
Overview
24
24
years of professional experience
Work History
Team Lead
Leprino Foods
10.2022 - Current
Trained new team members by relaying information on company procedures and safety requirements.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Worked different stations to provide optimal coverage and meet production goals.
Frequently inspected production area to verify proper equipment operation.
Store Manager
SUBWAY®Restaurants
06.2019 - 10.2022
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Store Manager
Dairy Queen Grill & Chill
02.2009 - 11.2015
Completed point of sale opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Improved efficiency and accuracy of inventory management by implementing new stock control system.
Trained and guided team members to maintain high productivity and performance metrics.
Assembly Line Worker
Vishay Dale Electronics
08.2001 - 12.2004
Met daily production quotas by working effectively within a fast-paced assembly line environment.
Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Laborer /Administrative Assistant to the General Manager at Black Eagle Energy ServicesLaborer /Administrative Assistant to the General Manager at Black Eagle Energy Services