Miranda McAuley
Hamlet,NC
Summary
Background includes revising standard procedures covering all operational areas in order to maximize industrial profitability. Performance-driven and forward-thinking leader with a resourceful approach.
Overview
6
6
years of professional experience
Work History
Branch Operations Manager
Fastenal
Laurinburg, NC
01.2019 - Current
- Maintained friendly and professional customer interactions.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Trained employees on proper procedures and strategies to improve productivity.
- Resolved various issues impacting sales management and business operations.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Developed strategic plans for day-to-day financial operations.
- Improved overall financial reporting by streamlining control processes and reporting structures.
- Maintained branch files for major accounts, investments and employees.
- Analyzed inventory data to identify and address stock discrepancies.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Purchased new products and oversaw inventory stocking and availability.
- Performed monthly reconciliation of open purchasing orders.
Manager
Shell Gas Station
Bennettsville, SC
09.2017 - 12.2018
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Education
BIS - General Studies
University of North Carolina At Pembroke
Pembroke, NC12.2023
Associate of Arts -
Richmond Community College
Hamlet, NC05.2018
Skills
- Strategic Planning
- Operational Reports
- Shift Scheduling
- Customer Service
- Accounts Receivable
- Accounts Payable
- Sales Planning
- Operations Management
Timeline
Branch Operations Manager
Fastenal
01.2019 - Current
Manager
Shell Gas Station
09.2017 - 12.2018
BIS - General Studies
University of North Carolina At Pembroke
Associate of Arts -
Richmond Community College