Miranda McElroy

I was a waitress at Napolatanos. My tasks included running food, taking orders, refilling beverages, keeping guests happy, taking payments and being attentive.

• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Bussed and reset tables to keep dining room and work areas clean.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

I started as a host at La Fiesta and made my way to waitressing. My job tasks as a host included, taking orders for togo, greeting customers, seating customers, grabbing chips and salsa for tables, bussing tables, closing out the register, cleaning and stocking supplies. As a waitress my tasks were Taking orders, greeting my tables, filling chips, salsa and drinks, running food, cleaning and bartending.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Bussed and reset tables to keep dining room and work areas clean.
• Maintained customer satisfaction by clarifying questions about orders and specialty items.
• Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
• Bussed tables during busy periods to assist staff and quickly turn over tables.
• Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Complied with all company policies regarding uniform standards, punctuality, and professionalism.

I worked at a waitress in this fine dining restaurant. Some of my tasks included a wine presentation with having knowledge of every wine, steak presentations with having knowledge of all steaks, having knowledge of the oysters we were serving, giving a 5 star experience and moving fast paced.

• Inspected dishes and utensils for cleanliness.
• Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
• Printed dining checks with total due, collected payment and offered receipts to complete transactions.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
• Checked guests' identification before serving alcoholic beverages.
• Increased sales significantly by upselling higher-end products to customers.
• Supervised set up of banquet food stations and coordinated service to multiple dining areas.
• Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
• Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
• Processed orders and sent to kitchen employees for preparation.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Answered customers' questions, recommended items, and recorded order information.

I am currently waitressing at The Cheesecake Factory nights during the week and during the day or night during weekends. My job includes of giving great customer service, taking orders, running food, side work and closing work, being a team player and being quick in high pressured situations.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Greeted new customers, discussed specials, and took drink orders.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
• Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
• Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
• Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
• Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

I started working for Mr. Rooter Plumbing when they first opened. I started as a dispatcher and worked my way up to office manager within the year. My job consisted of answering phones from customers,booking jobs,reaching out to customers if there was a problem,checking emails, reaching out to vendors and supply houses, cleaning the office, classifying calls, dispatching technicians to jobs, filling out paper working, filing NOCs, filing building permits,taking payments, doing deposits, running errands, and notarizing paperwork.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained computer and physical filing systems.
• Updated reports, managed accounts, and generated reports for company database.
• Developed and maintained successful relationships with vendors, suppliers and contractors.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
• Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
• Managed office operations while scheduling appointments for department managers.
• Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
• Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
• Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
• Evaluated employee records and productivity and submitted evaluation reports.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Established team priorities, maintained schedules and monitored performance.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

I worked at Subway on and off since I was 16. I eventually made it to the position of assistant manager. Some of my tasks of assistant manager included inventory, ordering food items, addressing customer and employee concerns, training, prepping food, cash control for weekly tracking and running the restaurant with a strong work ethic. As a sandwhich artist some of my tasks included cleaning, end of shift checklist, making sandwiches, taking orders, prepping food and insuring that restaurant was clean.

• Greeted guests, promoted specials, and took orders.
• Operated the cash register with accuracy, ensuring proper handling of transactions.
• Kept workplace clean and organized in line with restaurant policies.
• Increased speed of service through effective multitasking and time management skills.
• Maintained a clean and organized workspace, adhering to strict sanitation standards.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
• Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
• Prepared and served hot and cold sandwiches based on customer preferences.
• Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
• Trained new employees on company policies and procedures, contributing to overall team performance and growth.
• Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
• Assisted customers in choosing menu items by providing food complementing information.
• Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
• Prepared and presented food in compliance with health and safety guidelines.
• Restocked and rotated stock in display case to mitigate stock loss.
• Operated manual and electric appliances to peel, slice, and trim food.
• Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
• Trained team members to prepare sandwiches and other items according to instructions.
• Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
• Monitored inventory and requisitioned low-stock items.
• Executed sandwich artistry duties with very low occurrence of errors.
• Developed proficiency in preparing various sandwich types, meeting diverse customer preferences and dietary needs.
• Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers.
• Expedited order processing for increased efficiency in high-volume periods.
• Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.

I worked at Chuy's as a waitress. Some of my tasks included giving excellent customer service, ringing food items in, handling cash and card payments, making sure all guests were happy and bringing chips and salsa.

• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Managed high volume of customers during peak hours, maintaining prompt and efficient service.
• Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
• Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
• Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Used cash registers and credit card machines to cash out customers.
• Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
• Greeted new customers, discussed specials, and took drink orders.
• Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.