Miranda McElwaney
Forest Park
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
10
10
years of professional experience
Work History
Assistant Manager
City Finance
04.2024 - Current
- Processed loan applications and verified required documentation
- Applied customer payments accurately to their accounts
- Organized and maintained physical and digital filing systems
- Prepared daily deposits and completed end-of-day system close-out procedures
- Reviewed and evaluated loan applications for accuracy and completeness
- Provided customer support in-person and over the phone, ensuring a positive service experience
- Performed additional administrative tasks as assigned to support daily operations
- Managed and safeguarded large volumes of cash with strict adherence to company policies
Server/Bar (Weekends)
Applebees Bar and Grill
05.2021 - 02.2025
- Effectively multitasked and delegated responsibilities to support smooth daily operations
- Answer phone
- Assisted the host team during peak hours to improve guest flow and seating efficiency
- Help to-go if needed
- Ensure front of house was maintained
- Monitored and supported back-of-house organization and cleanliness to uphold service standards
- Showed guest hospitality to instill a memorable dining experience
- Assisted behind the bar as needed, supporting drink preparation and service operations
Administrative Assistant to Senior Administrative Assistant
Broadrange Logistics LLC
03.2019 - 04.2024
- Answer and route incoming phone calls and emails for the office
- Order and maintain office supplies, shipping materials, and equipment maintenance
- Assist with correcting paperwork discrepancies or resolving documentation issues
- Communicate with carriers, vendors, and customers to obtain necessary documentation or updates
- Submitted expense reports for sales team
- Support HR or management with onboarding documents and office administration tasks
- Coordinate office calendars, meetings, and conference room scheduling
- Vendor outreach for competitive quotes
- Maintained maintenance logs for each facility
- File insurance claims
- Travel planning / booking flights for Executives
Administrative Assistant
BMW South Atlanta
04.2018 - 02.2019
- Answered and directed incoming phone calls with a high level of professionalism
- Greeted and assisted service customers upon arrival to ensure a smooth check-in experience
- Managed the loaner vehicle key system and maintained accurate records
- Inspected and documented loaner vehicles before and after customer use
- Reviewed repair orders for accuracy and completeness
- Scheduled service appointments and coordinated customer drop-off/pick-up times
- Organized and maintained paperwork and filing systems
- Prepared and processed nightly deposits
- Handled and reconciled cash transactions in accordance with company policies
Cashier/Sandwich Artist/Night Shift Manager
Subway
04.2016 - 03.2018
- Inventory control
- Nightly deposits
- Opened/closed store
- Customer service
- Maintained cleanliness
Education
Diploma -
McIntosh High School
Peachtree City, GA01.2017
Skills
- Data entry & database management
- Maintaining logs and records
- Critical Thinking
- Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Quick Learner
- Problem Solving / Conflict resolution
- Multitasking
- Coordinating with vendors to request pricing and service estimates
- Deadline-driven efficiency
- Promptness
- Communication
- Typing speed & accuracy
- Organization / CRM software
- Leadership / Team collaboration
- Time Management
- Handling confidential information
- Preparing reports
- Workplace safety compliance
- Process improvement strategies
- Orientating and training
- Decision-making
Timeline
Assistant Manager
City Finance
04.2024 - Current
Server/Bar (Weekends)
Applebees Bar and Grill
05.2021 - 02.2025
Administrative Assistant to Senior Administrative Assistant
Broadrange Logistics LLC
03.2019 - 04.2024
Administrative Assistant
BMW South Atlanta
04.2018 - 02.2019
Cashier/Sandwich Artist/Night Shift Manager
Subway
04.2016 - 03.2018
Diploma -
McIntosh High School