Certified Ophthalmic professional with strong expertise in patient care, diagnostic testing, biometry and clinical procedures and surgeries. Adept at collaborating with medical teams to ensure optimal patient outcomes. Reliable, adaptable, and results-driven with focus on precision and patient satisfaction. Skilled in maintaining high standards in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Ophthalmic Surgical Assistant
Moran Eye Center
01.2024 - Current
Protected patients from infection by setting up and managing sterile operating fields.
Contributed to successful surgeries, anticipating surgeon needs and promptly delivering instruments.
Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Arranged supplies and instrumentation to meet needs of individual surgeons and enhance team efficiency.
Ensured patient safety by maintaining a sterile environment throughout surgery.
Gowned and gloved staff to help team prepare for surgeries.
Provided mentorship to new Surgical Assistants in order to maintain high levels of competency within the team.
Facilitated smooth transitions between surgeries with efficient room turnover times.
Assisted in complex surgical procedures, contributing to successful patient outcomes with precise instrument handling.
Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort.
Enhanced team collaboration by providing timely and effective communication between surgeons and nursing staff.
Improved operating room readiness, setting up surgical tables and equipment with precision and care.
Contributed to team efforts in achieving accreditation standards, demonstrating excellence in surgical support services.
Lead COA /Ophthalmology Surgical Coordinator
Intermountain Healthcare
11.2017 - 01.2024
Demonstrated strong attention to detail when recording patient histories, resulting in comprehensive documentation for ophthalmologist review.
Improved office efficiency by maintaining accurate patient records and scheduling appointments.
Ensured accuracy in diagnostic testing by carefully calibrating equipment and adhering to strict protocols.
Supported overall clinic goals by cross-training in multiple roles, allowing for seamless coverage during staff absences or high-volume periods.
Applied eye medications and drops to dilate pupils in preparation for examinations.
Triaged phone calls from patients and outside contacts and handled in order of importance.
Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Instilled anesthetic drops and assisted in laser treatments and minor procedures.
Measured intraocular pressure using Goldman and Tonopen tonometry process.
Explained pre- and post-operative procedures to patients and carefully reviewed surgical plans.
Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
Supervised team of 9 office personnel.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Cross-trained existing employees to maximize team agility and performance.
Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
Assisted in staff development by providing guidance to new team members on proper sterile processing techniques.
General Manager
America's Best Contacts and Eyeglasses
07.2013 - 10.2017
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
Maintained safe, clean and organized environment to increase patient comfort.
Achieved a high rate of repeat business through diligent relationship-building efforts with patients and clients alike.
Operated lensometers to orient and mark uncut lenses for eyeglasses.
Instructed patients on proper insertion, removal, and cleaning techniques for contact lenses.
Certified Ophthalmic Assistant at University of Utah John A. Moran Eye CenterCertified Ophthalmic Assistant at University of Utah John A. Moran Eye Center