Miranda Miller
Buffalo,NY
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
Work History
Assistant Director
Robin's Nest Childcare
10.2018 - Current
- Engaged with parents and families to build positive relationships for children to thrive.
- Operated under licensing guidelines to protect health, safety and well-being of children.
- Supervised and managed team of 20+ childcare professionals to guarantee highest standards of care.
- Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
- Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
- Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
- Advocated for staff members, helping to identify and resolve conflicts.
- Developed and implemented onboarding and orientation programs for new employees.
Team Lead
Childtime Learning Center
03.2017 - 10.2018
- Created a culture of engagement between students, teachers, and guardians
- Created and implemented safety procedures for staff
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Built strong relationships with customers through positive attitude and attentive response.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Lead Teacher
Childtime Learning Centers
04.2014 - 10.2018
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Conferred with parents about student progress to boost family involvement and enhance student support.
- Organized rooms in line with current educational thinking to maximize educational opportunities for students.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
Department Manager
JCPenney
12.2010 - 06.2015
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Communicated with managers of other departments to maintain transparency.
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.
Education
Degree in Progress - Early Childhood Care & Management
SUNY Canton
Canton12.2025
Regents Diploma -
Lancaster Central High School
Lancaster, NY2012
Skills
- Employee Engagement
- Staff Retention & Recruitment
- Employee Coaching and Mentoring
- Scheduling and Coordination
- Building Classroom Environments
- Behavior Management Techniques
- Curriculum Development
- Early Childhood Development
- Developmentally Appropriate Practices
- Social Media Marketing
Timeline
Assistant Director
Robin's Nest Childcare
10.2018 - Current
Team Lead
Childtime Learning Center
03.2017 - 10.2018
Lead Teacher
Childtime Learning Centers
04.2014 - 10.2018
Department Manager
JCPenney
12.2010 - 06.2015
Degree in Progress - Early Childhood Care & Management
SUNY Canton
Regents Diploma -
Lancaster Central High School
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