Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miranda Miller

Buffalo,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance.

Overview

13
13
years of professional experience

Work History

Assistant Director

Robin's Nest Childcare
2018.10 - Current
  • Engaged with parents and families to build positive relationships for children to thrive.
  • Operated under licensing guidelines to protect health, safety and well-being of children.
  • Supervised and managed team of 20+ childcare professionals to guarantee highest standards of care.
  • Evaluated staff and offered guidance to enhance knowledge, skills, and professional development to optimize learning environment.
  • Recruited, selected, and retained high-quality staff to reduce turnover and foster stability.
  • Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Developed and implemented onboarding and orientation programs for new employees.

Team Lead

Childtime Learning Center
2017.03 - 2018.10
  • Created a culture of engagement between students, teachers, and guardians
  • Created and implemented safety procedures for staff
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Supervised team members to confirm compliance with set procedures and quality requirements.

Lead Teacher

Childtime Learning Centers
2014.04 - 2018.10
    • Planned and implemented different daily activities to enhance overall development and growth of every student.
    • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
    • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
    • Conferred with parents about student progress to boost family involvement and enhance student support.
    • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
    • Created and developed lesson plans to meet students' academic needs.
    • Helped students explore concepts with engaging, learning-focused activities.

Department Manager

JCPenney
2010.12 - 2015.06
    • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
    • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
    • Communicated with managers of other departments to maintain transparency.
    • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
    • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Education

Degree in Progress - Early Childhood Care & Management

SUNY Canton
Canton
12.2025

Regents Diploma -

Lancaster Central High School
Lancaster, NY
2012

Skills

    • Employee Engagement
    • Staff Retention & Recruitment
    • Employee Coaching and Mentoring
    • Scheduling and Coordination
    • Building Classroom Environments
      • Behavior Management Techniques
      • Curriculum Development
      • Early Childhood Development
      • Developmentally Appropriate Practices
      • Social Media Marketing

Timeline

Assistant Director

Robin's Nest Childcare
2018.10 - Current

Team Lead

Childtime Learning Center
2017.03 - 2018.10

Lead Teacher

Childtime Learning Centers
2014.04 - 2018.10

Department Manager

JCPenney
2010.12 - 2015.06

Degree in Progress - Early Childhood Care & Management

SUNY Canton

Regents Diploma -

Lancaster Central High School
Miranda Miller