Miranda Miller-Tejeda

~ Greeting and meeting donors at their car: Greeted and engaged in friendly conversation with every donor to create positive donor experiences.

~ Organization: Separated, sorted and stacked items in donation trailer for efficient flow of goods into stores.

~ Well versed on companies mission: Provided donors with information about the organization's mission and services.

~ Food Safety Compliance: Ensured adherence to food safety standards and regulations by overseeing food preparation processes, monitoring equipment sanitation, and maintaining cleanliness throughout the kitchen and dining areas. Implemented and enforced proper food handling procedures to minimize health risks and maintain a safe environment for customers and staff.

~ Training and Development: Provided training and guidance to team members on food preparation techniques, menu items, and customer service protocols. Conducted regular staff meetings to communicate updates on procedures, policies, and promotional offerings, fostering a knowledgeable and motivated team focused on delivering high-quality products and service.

~ Shift Management: Managed daily operations during shifts, including staffing assignments, scheduling breaks, and coordinating workflow to optimize efficiency and productivity. Monitored inventory levels, conducted inventory counts, and placed orders for supplies as needed to ensure sufficient stock levels for production and service.

~ Team Leadership: Supervised and directed team members during closing shifts, ensuring adherence to company policies and procedures. Provided guidance and support to staff, delegated tasks effectively, and fostered a positive work environment to promote teamwork and productivity.

~ Inventory Management: Responsible for conducting closing inventory counts and reconciling discrepancies to ensure accurate stock levels. Coordinated with management to order replenishments as needed, and maintained organized storage areas to facilitate efficient product retrieval and restocking during shifts.

~ Customer Service Excellence: Delivered exceptional customer service by addressing inquiries, resolving issues, and assisting customers with product

selection and purchases. Handled customer complaints and concerns promptly and professionally, striving to exceed customer expectations, and enhance overall satisfaction.

~ Activity Planner: Led hands-on activities consistent with child's interests and skills.

~ Time and Schedule management: Regulated children's schedules to balance rest, learning and play.

~ Meal prep: Prepared meals according to dietary needs of the family's children.