Miranda Mitchell
Roseburg,OR
Summary
Aspiring clinical social work student with a strong background in client advocacy and community resources. Supporting individuals and families impacted by trauma, substance use, and systemic barriers. Skilled in trauma-informed care and effective communication, I empower individuals to navigate complex systems, achieving their goals while fostering positive relationships. Committed to social justice and enhancing service delivery through collaboration and attention to detail.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Parent Mentor
Morrison Child & Family Services
09.2024 - Current
- Supporting mothers navigate the child welfare system, committed to social justice, trauma-informed practice and empowering them through strength-based approaches.
- Communicate positively and professionally with ODHS staff and work collaboratively with caseworkers to support mothers in achieving their goals.
- Build relationships with ODHS Child Welfare, treatment services, dependency court systems and community partners through out Douglas County.
- Assist mothers in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
- Document data and complete accurate updates to case records.
Advisory Member/ Lived Experience Expert
Foster America- Opt-In For Families
01.2024 - Current
- Researched potential local, regional, and national funders and assisted in relationship building.
- Served as advocate for organization by fully engaging, identifying, and securing resources and partnerships.
- Support and mentor fellow advisory members in navigating complex systems, offering guidance grounded in real world experience and mutual aid.
- Challenge deficit-based narratives by elevating strength-based, resilience- focused perspectives rooted in lived experience and community wisdom.
- Provide critical insight into how child welfare systems intersect with identity, culture, and historical harm, informing prevention strategies and early intervention models grounded in dignity, access, and community trust.
Council Member/ Lived Experience Expert
ODHS- Child Welfare Service Equity Council
08.2023 - Current
- Serve as a lived experience expert on the ODHS Child Welfare Service Equity Council, contributing to system level discussions with a focus on improving outcomes for children, families and marginalized communities.
- Provide critical input on how race, culture, socioeconomic status and historical trauma intersect within child welfare systems, with particular attention to the experiences of Indigenous and Tribal families.
- Represent the perspectives of a federally recognized Tribal community while engaging collaboratively with agency leadership, service providers and community stakeholders.
- Engage in trauma-informed, culturally responsive advocacy, emphasizing accountability, transparency, and family -centered approaches within child welfare services.
Council Member/ Lived Experience Expert
ODHS- Child Welfare Parent Advisory Council
01.2023 - Current
- Served as a lived-experience expert advising Oregon DHS Child Welfare leadership on making changes to policies, practices and systems impacting children, parents and families involved in the child welfare system.
- Contributed thoughtful, informed perspectives grounded in lived experience to support system improvement, equity, family centered, and trauma informed practice.
- Demonstrated strong emotional intelligence, self-awareness, and reflective practice essential to ethical and effective social work.
- Maintained a deep commitment to personal growth, healing and accountability focusing on improving outcomes for families and children.
Tribal Community Leader
Live Healthy Lane
08.2025 - 12.2025
- Served as a Tribal community leader and active member of the Community Health Improvement Coalition, contributing to the development of Live Healthy Lanes 2026-2030 Community Health Improvement Plan serving Lane and parts of Linn and Douglas counties.
- Had a meaningful role on the Community Resilience and Basic Needs Subcommittee, a member-led group responsible for collaboratively guiding discussions, synthesizing community input, and co-creating priorities, goals, and strategies.
- Helped shape coalition priorities addressing access to basic needs, community resilience, and disaster preparedness, with attention to structural and systemic barriers impacting health and well-being.
- Demonstrated strong cross-sector collaboration, working effectively with partners from community-based organizations, public agencies, advisory groups, and community residents.
- Centered equity, community expertise, and lived experience in coalition work ensuring planning processes reflected culturally responsive and practical implementation strategies.
- Contributed leadership and guidance to the update to Live Healthy Lane's equity decision-making tool, strengthening equity-focused planning and accountability.
- Applied strong organizational skills, reliability, and the ability to work efficiently under pressure while maintaining a commitment to collective outcomes and long-term community impact.
Front Desk Agent
Best Western Plus Hartford Lodge
10.2021 - 07.2024
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Collected room deposits, fees, and payments.
- Trained new staff members in customer service techniques and hotel operations.
Head Housekeeper
Sleep Inn Suites
04.2021 - 10.2021
- Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Evaluated employee performance and developed improvement plans.
- Completed schedules, shift reports, and other business documentation.
- Placed orders for housekeeping supplies and guest toiletries.
- Worked with front desk to respond promptly to all guest requests.
- Increased employee performance through effective supervision and training.
- Conducted regular room inspections to verify compliance with housekeeping standards.
Education
Bachelor of Social Work - Social Work
Portland State University
Portland, OR06-2026
Associate of Arts - General Studies
Umpqua Community College
Roseburg, OR08-2024
GED -
Lane Community College
Eugene, OR09-2009
Skills
- Positive reinforcement
- Collaboration
- Trauma informed care framework
- Evidence-based practice
- Attention to detail
- Effective communication
- Professionalism
- Problem-solving abilities
- Goal setting
- Interpersonal communication
- Child advocacy
- Multicultural awareness
- Client advocacy
- Social justice advocacy
- Community resources
Certification
Certified Recovery Mentor
Timeline
Tribal Community Leader
Live Healthy Lane
08.2025 - 12.2025
Parent Mentor
Morrison Child & Family Services
09.2024 - Current
Advisory Member/ Lived Experience Expert
Foster America- Opt-In For Families
01.2024 - Current
Council Member/ Lived Experience Expert
ODHS- Child Welfare Service Equity Council
08.2023 - Current
Council Member/ Lived Experience Expert
ODHS- Child Welfare Parent Advisory Council
01.2023 - Current
Front Desk Agent
Best Western Plus Hartford Lodge
10.2021 - 07.2024
Head Housekeeper
Sleep Inn Suites
04.2021 - 10.2021
Bachelor of Social Work - Social Work
Portland State University
Associate of Arts - General Studies
Umpqua Community College
GED -
Lane Community College