Miranda Moss

• Assisted in the hiring process by screening resumes, scheduling interviews, and conducting reference checks for potential candidates.
• Managed high-volume correspondence, ensuring timely responses with hourly check-ins
• Training new hires for their assistant roles
• Helped maintain the booking on a day-to-day basis to avoid hiccups
• Assisted with blow drying, shampooing, applying color/foiling when needed, mixing product
• Salon cleanliness
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls scheduling requests, or relay messages to appropriate personnel.
• Worked closely with owner to provide assistance for specific aspects of business operations.
• Weekly Inventory to provide staff with everything needed for the week (color, foils, and any extras within reason)

• Greeted incoming visitors and customers
• Maintained a clean and professional reception area by tidying up space regularly, ensuring an inviting atmosphere for clients and visitors
• Opening and Closing duties
• Assisting stylists (blowdrying, shampoos, etc)
• Ordering and stocking Inventory

As a CSR, my responsibilities included:

-deposits

-withdrawals

-opening and closing accounts

-wire transfers

-client communications

night drop custodian

As the front desk, my responsibilities included:

-Laundry

-Salon cleanliness

-Opening & Closing

-Training New Hires

-Client comfortability

-Client Communications

-Confirmation calls

-Stalking Products

-Shampooing for stylists

-Answering Phones

-Scheduling

-Money Handling (cash transactions, card reader systems)