Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miranda Myers

Boulder,WY

Summary

Dynamic leader with a proven track record at Compass Group USA, excelling in event planning and project management. Expert in enhancing guest relations and driving revenue growth through strategic marketing and vendor relations. Demonstrated ability to develop client relationships and execute successful events, achieving a significant increase in event attendance. Skilled in budget management and crisis resolution, fostering team collaboration and operational efficiency. Innovative and forward-thinking Assistant Director with experience leading widely diverse, high-impact events. Passionate public relations and marketing experience with ideal analytical and project management skills for vibrant and fiscally successful events. Recruits and hires top talent, delivers timely problem-solving and mobilizes engaged and loyal corporate teams. Dedicated to customer focus, clear communication and satisfied attendee experiences.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Director of Food and Beverage

Compass Group USA
07.2023 - Current
  • Implemented successful staff training programs to enhance knowledge and skills of Food and Beverage employees.
  • Monitored market trends within the hospitality industry, staying informed on competitor offerings in order to maintain a competitive edge.
  • Created memorable events by coordinating closely with clients on customized catering packages tailored to their unique needs and preferences.
  • Improved guest experience through diligent attention to detail in both front-of-house and back-of-house operations.
  • Contributed to revenue growth by identifying areas of improvement within existing pricing strategies.
  • Collaborated with other departments to create seamless guest experiences throughout the property.
  • Conducted performance evaluations for staff members, providing constructive feedback for growth and development opportunities.
  • Developed strong relationships with vendors, negotiating favorable contracts for products and services.
  • Optimized staffing schedules based on anticipated business volumes, ensuring proper coverage during peak periods while maximizing labor cost efficiencies.
  • Partnered with Human Resources Department to recruit top talent within the Food and Beverage industry.
  • Managed budget for the department, ensuring cost-effective practices were consistently implemented.
  • Increased event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Coordinated schedules and timelines for events.
  • Managed logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
  • Adapted quickly to unforeseen circumstances or changes in the event landscape, implementing contingency plans as needed.
  • Attended conferences and events to stay up-to-date with industry trends and planning standards.
  • Fulfilled contractual obligations for rehearsal and day of event coordination.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Monitored and controlled event expenditures to meet budgets.

Manager

Frasier Meadows
06.2022 - 06.2023
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Drove operational efficiency through data-driven decision-making processes, leveraging analytics tools for informed strategy development.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Personal Chef and Childcare

Claire Pena
09.2021 - 06.2022
  • Planned menus that incorporated healthy, fresh food sourced from local farmers and stores.
  • Prepared and served meals for small dinner parties and large events and complied with diet requests and special accommodations.
  • Labeled food to include reheating and safe storage and handling instructions.
  • Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
  • Conducted comprehensive nutritional analyses of dishes to accommodate clients'' specific health goals or dietary restrictions.
  • Assisted with light housekeeping duties as well as running errands.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.

Manager

Starbucks
12.2019 - 09.2020
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Led change management initiatives to drive organizational transformation without compromising employee morale or productivity levels.
  • Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Accomplished multiple tasks within established timeframes.

Shift Supervisor

Starbucks
09.2017 - 09.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Enforced company policies and regulations with employees.
  • Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
  • Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.

Assistant Manager

Starbucks
12.2018 - 12.2019
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.

Barista

Starbucks
08.2015 - 02.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

Associate of Arts - Culinary Management

Escoffier
Boulder, CO
05.2022

Skills

Event Planning

Project Management

Scheduling

Time Management

Guest Relations

Event Setup and Breakdown

Schedule Management

Crisis Management

Event Marketing

Special events planning

Vendor Relations

Client Relationship Development

Expense Tracking

Meeting planning

Certification

Novare Management Essential Program- 2024


Timeline

Assistant Director of Food and Beverage

Compass Group USA
07.2023 - Current

Manager

Frasier Meadows
06.2022 - 06.2023

Personal Chef and Childcare

Claire Pena
09.2021 - 06.2022

Manager

Starbucks
12.2019 - 09.2020

Assistant Manager

Starbucks
12.2018 - 12.2019

Shift Supervisor

Starbucks
09.2017 - 09.2020

Barista

Starbucks
08.2015 - 02.2017

Associate of Arts - Culinary Management

Escoffier

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Miranda Myers