Summary
Overview
Work History
Education
Skills
About Me
Timeline
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MIRANDA NIFFEN

MIRANDA NIFFEN

Louisiana,MO

Summary

Resourceful and results-oriented professional with a diverse background in sales and corrections, now pivoting into marketing with a focus on data-driven strategy and meaningful customer engagement. My experience in sales honed my ability to understand customer needs, build relationships, and influence decision-making—all essential skills for crafting compelling marketing campaigns and driving brand growth. As a correctional officer, I developed strong problem-solving skills, clear communication under pressure, and the discipline to manage complex situations—qualities that translate well to marketing project management and cross-functional collaboration.

Proficient in digital tools and platforms including Microsoft Office Suite, CRM systems, and data reporting software. Quick to learn new marketing technologies (such as email platforms, social media scheduling tools, and analytics dashboards), and eager to apply both creative and analytical thinking to campaign planning, audience segmentation, and content strategy. Skilled at interpreting data to inform strategy and optimize performance.

Driven to combine people-first communication with digital precision to deliver authentic marketing experiences that resonate and deliver measurable results.

Overview

2
2
years of professional experience

Work History

Correctional Officer

Lincoln County Sheriff Office
Troy, Missouri
03.2025 - 07.2025
  • Monitored inmate behavior and ensured compliance with facility regulations.
  • Conducted regular inspections of cells and common areas for safety hazards.
  • Assisted in the transportation of inmates between facilities and court appearances.
  • Responded to incidents swiftly, maintaining order during disturbances or emergencies.

Team Trainer

Hardee's
01.2024 - 11.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Correctional Officer

Northeast Correctional Center
Bowling Green, MO
05.2023 - 01.2024
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Cashier Team Lead

Fastlane
Bowling Green, MO
05.2023 - 01.2024
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Education

HSE Diploma - General Studies

BGR-1
Bowling Green, MO
03.2023

Skills

  • Compliance requirements
  • Task delegation
  • Staff training
  • Employee presentations
  • Group dynamics
  • Assessment tools
  • Google Workspace
  • Windows Office
  • Data Entry
  • Remote work
  • Compliance standards
  • Employee engagement
  • Customer service
  • Problem-solving
  • Time management
  • Team leadership and supervision
  • Food safety
  • Cash handling
  • Employee motivation
  • Multitasking
  • Attention to detail

About Me

As a single mother, I am deeply motivated to build a stable, successful future for myself and my child. My journey has taught me resilience, time management, and the value of hard work. Balancing parenthood with personal and professional growth has fueled my determination to overcome challenges, stay focused, and pursue every opportunity with purpose and dedication. I bring that same drive and commitment into everything I do, always striving to set a strong example and create lasting progress.

Timeline

Correctional Officer

Lincoln County Sheriff Office
03.2025 - 07.2025

Team Trainer

Hardee's
01.2024 - 11.2024

Correctional Officer

Northeast Correctional Center
05.2023 - 01.2024

Cashier Team Lead

Fastlane
05.2023 - 01.2024

HSE Diploma - General Studies

BGR-1
MIRANDA NIFFEN