Miranda Oaks
Houston,TX
Summary
Dynamic professional with extensive experience at Garret Rd Boat & RV Storage, excelling in office management and customer service. Proven ability to streamline operations and enhance efficiency through effective time management and technical documentation. Recognized for maintaining safety compliance and delivering exceptional service, ensuring a well-organized and productive work environment.
Overview
25
25
years of professional experience
Work History
Field Technician
Zig Zag Construction
Dayton, TX
09.2023 - Current
- Drove company vehicles to and from customer locations to perform field maintenance.
- Responded quickly to emergency situations requiring immediate attention.
- Serviced and repaired designated equipment to meet company standards and specifications.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Educated customers about company's products and services to present service upgrade opportunities.
- Used logging tools to collect data from field, supporting engineer analysis.
- Performed soil, water, and air samples collection for environmental monitoring and assessment.
- Utilized GPS devices for precise location tracking and mapping of sampling sites.
- Operated a variety of hand tools and mechanical equipment with proficiency.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Filled out work orders, repair logs and maintenance plans to document work completed.
Office Manager
Garret Rd Boat & Rv Storage
Houston, TX
08.2020 - 11.2023
- Managed daily office operations and organized storage facility activities.
- Implemented filing systems to streamline document retrieval processes.
- Assisted in financial tasks, including invoicing and expense tracking.
- Maintained cleanliness and organization of the office environment and storage areas.
- Managed office inventory and placed new supply orders.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Janitorial Lead
Nite Owl Janitorial
Beaumont, TX
10.2000 - 07.2008
- Supervised daily cleaning operations for various facilities.
- Assigned and monitored tasks to janitorial staff, ensuring that all duties were completed in a timely manner.
- Performed minor repairs such as replacing light bulbs or fixing broken locks or door handles.
- Developed training materials for new janitorial staff and conducted orientation sessions on proper cleaning techniques.
- Scheduled daily assignments for janitorial staff to maximize efficiency of resources.
- Resolved conflicts among team members in a timely manner.
- Polished furniture and room accessories to keep all areas bright and fresh.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Mixed water and detergents or acids to prepare cleaning solutions.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Education
High School Diploma -
Crosby High School
Crosby, TX05-2003
Skills
- Equipment maintenance
- System installation
- Technical documentation
- Safety compliance
- Troubleshooting techniques
- Customer service
- Time management
- Safety regulations
- Customer service excellence
- GPS navigation
- Preventative maintenance
- Instrumentation configuration
- Written communication
- Equipment inspection
- Construction
- Multitasking
- Power tools usage
- Diagnostics and troubleshooting
- Problem-solving aptitude
- Time management abilities
- Decision-making
- Sampling techniques
- Environmental safety
- Field operations
- Field reporting
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Field Technician
Zig Zag Construction
09.2023 - Current
Office Manager
Garret Rd Boat & Rv Storage
08.2020 - 11.2023
Janitorial Lead
Nite Owl Janitorial
10.2000 - 07.2008
High School Diploma -
Crosby High School
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