Miranda OKeefe
Howard
Summary
I am currently looking for opportunities to utilize my leadership skills and team development. I would like to find a company with solid core values and mission statement that align with mine that supports their team and also supports individual development.
I am an encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
22
22
years of professional experience
Work History
General Manager
Shopko Optical
05.2024 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed employee reviews, training, schedules.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed the recruiting, hiring and training of team members.
Assistant Store Leader
Kwik Trip
01.2018 - Current
Store Leader
Kwik Trip
01.2013 - 01.2018
- Scheduling, daily ordering, inventory control and prep, team development, reviews and appraisals, bookwork and ran the day to day operations of a high volume C-store.
- Opened 3 new stores
- Developed and trained existing coworkers into leadership roles
- Ran meetings in a small and large format.
- Won several awards for inventory control and sales growth
- Managed a team of 25-50 co-workers and department leaders
Store Manager
Speedway
01.2004 - 01.2013
- Provide services and fuel for people on the go
- Manage and train an excellent customer service team of 10-20 people.
- Improve and maintain margins and profits on a monthly basis
- Manage inventory and ordering of products
- Provided quality food for people on the go
Education
Certified Associate of Project Management -
PMI Institute
01-2023
Skills
- ABILITY TO LEAD BY EXAMPLE
- ABILITY TO DRIVE POSITIVE CUSTOMER EXPERIENCES THAT BUILD LOYALTY
- COLLABORATIVE LEADER
- TIME-MANAGEMENT
- ABILITY TO ADVISE AND QUESTION AS WELL AS ANALYZE AND EXECUTE
- MICROSOFT OFFICE INCLUDING MICROSOFT PROJECT
- COACHING
- PUBLIC SPEAKING
- BUDGETS
- RECRUITING
- STAFF TRAINING
Timeline
General Manager
Shopko Optical
05.2024 - Current
Assistant Store Leader
Kwik Trip
01.2018 - Current
Store Leader
Kwik Trip
01.2013 - 01.2018
Store Manager
Speedway
01.2004 - 01.2013
Certified Associate of Project Management -
PMI Institute